APS6 Support Need Assessors

DFP Recruitment; City of Greater Shepparton; On-site; AUD 85,000 - 110,000; Full time

Job summary

DFP Recruitment in Australia is seeking experienced professionals to deliver high-quality, person-centred support needs assessments for people living with disability. Full-time 37.5 hours per week, Monday to Friday, with flexible delivery methods.

You will gather and analyse information, interpret evidence, and prepare clear assessment reports to support decision-making, while applying trauma-informed and culturally-safe practices to ensure people feel heard and supported.

Qualifications

• Experience conducting support needs assessments or similar person-centred assessments.
• Strong analytical, report writing and decision-making capability.
• Commitment to inclusive, accessible and culturally-safe practice.
• Trauma-informed and strengths-based approaches to participant engagement.
• Ability to manage competing priorities in a fast-paced environment.
• High levels of professionalism, integrity and ethical practice.
• Experience working within disability, health, allied health or community services environments.

Responsibilities

• Conduct support needs assessments through guided conversations and information gathering.
• Analyse and synthesise participant information and external evidence to support evidence-based outcomes.
• Prepare clear, accurate and defensible written assessment reports.
• Apply policy, legislation and procedures using sound judgement and ethical practice.
• Communicate assessment processes and outcomes clearly across virtual and face-to-face settings.
• Escalate complex or high-risk matters appropriately and contribute to continuous service improvement.
• Collaborate across teams to support coordinated and inclusive participant outcomes.
• Maintain accurate records using digital systems while ensuring privacy and confidentiality.

Skills

Assessment skills

Interview techniques

Stakeholder engagement

Trauma-informed practice

Education

Occupational Therapy

Physiotherapy

Speech Pathology

Social Work

Nursing (RN or EN)

Rehabilitation Counselling

Counselling

Psychotherapy

Tools

I-CAN Support Needs Assessment Tool

Job description

We're seeking experienced and empathetic professionals to deliver high-quality, person-centred support needs assessments for people living with disability.

Full time 37.5 hours per week, Monday to Friday.

In this role, you will gather and analyse information, interpret evidence, and prepare clear, accurate assessment reports to support informed decision-making. You'll communicate respectfully with participants, families and support networks, using trauma-informed and culturally-safe approaches to ensure people feel heard, understood and supported.

Key Responsibilities include;

• Conduct support needs assessments through guided conversations and information gathering.
• Analyse and synthesise participant information and external evidence to support evidence-based outcomes.
• Prepare clear, accurate and defensible written assessment reports.
• Apply policy, legislation and procedures using sound judgement and ethical practice.
• Communicate assessment processes and outcomes clearly across virtual and face-to-face settings.
• Escalate complex or high-risk matters appropriately and contribute to continuous service improvement.
• Collaborate across teams to support coordinated and inclusive participant outcomes.
• Maintain accurate records using digital systems while ensuring privacy and confidentiality.

About You

You are a compassionate and adaptable professional with strong assessment, interviewing and stakeholder engagement skills. You can confidently manage complex information, apply sound judgement, and communicate effectively with diverse audiences.

You will demonstrate:

• Experience conducting support needs assessments or similar person-centred assessments.
• Strong analytical, report writing and decision-making capability.
• Commitment to inclusive, accessible and culturally-safe practice.
• Trauma-informed and strengths-based approaches to participant engagement.
• Ability to manage competing priorities in a fast-paced environment.
• High levels of professionalism, integrity and ethical practice.
• Experience working within disability, health, allied health or community services environments.

Essential Requirements

• Occupational Therapy
• Physiotherapy
• Speech Pathology
• Social Work
• Dietetics
• Exercise Physiology
• Rehabilitation Counselling
• Counselling
• Psychotherapy
• Nursing (RN or EN)
• Education (clinical background)
• Behaviour Support

Evidence of qualifications must be included within the submitted CV.

Experience or accreditation in the I-CAN Support Needs Assessment Tool is highly regarded but not essential.

As these roles are within a Federal Government Agency, applicants must be Australian Citizens.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via 1300 337 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.