Aps6 Salesforce Administrator

Softtest Pays Pty; New South Wales; Sur place; AUD 120 000 - 150 000; Plein temps

Résumé du poste

Softtest Pays Pty is seeking a Salesforce expert for our team in Australia. The role requires extensive experience in the Salesforce ecosystem and a certified Salesforce Admin, with a strong focus on delivering outstanding customer experiences.

You will translate complex technical concepts into user-friendly solutions, collaborate in Agile settings, and contribute to accessible design and robust debugging, version control, and deployment processes.

Qualifications

• 12 years experience within Salesforce ecosystem.
• Certified Salesforce Admin.
• Strong customer-focused attitude with proven track record of responsive, effective communication.
• Ability to translate complex technical concepts into user-friendly explanations and solutions.
• Demonstrable strong problem-solving and troubleshooting skills and understanding of impact on customer experience.

Connaissances

Salesforce

Salesforce Admin certification

Customer experience

Communication

Problem solving

Debugging

Accessibility

Version control

Description du poste

Job Description:

Australian Citizens residing in Australia only respond.

Essential criteria

• 12 years experience within Salesforce eco-system.
• Certified Salesforce Admin.
• Enthusiasm towards continued learning and development.
• Strong customer-focused attitude with proven track record of responsive, effective. communication, and the ability to empathise with and prioritise customer needs.
• Ability to translate complex technical concepts into user-friendly explanations and solutions.
• Demonstrable strong problem-solving and trouble-shooting skills, patience, and an understanding of how their role impacts the overall customer experience is essential.

Desirable criteria

• Experience in designing, building and debugging Flows, including screen, auto launched, and scheduled Flows with knowledge of error handling and optimising Flows will be highly regarded.
• Hands on experience with version control, branching and metadata deployments, and exposure and/or hands on experience with Vlocity/OmniStudio.
• Works within an Agile delivery methodology.
• Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.

Required Skills:

• Debugging
• Accessibility
• Version Control
• Customer ExperienceDesign
• Communication