Aps3 Participant Support Officer - Shepparton

Job Q; Geelong; Hybrid; AUD 76,000 - 92,000; Full time

Job summary

WorkSafe Victoria is seeking a Marketing & Communications Support Officer to provide hands‑on support to the communications program team. You will help deliver campaigns, manage governance of spreadsheets and records, and ensure all publications align with brand guidelines.

This hybrid Geelong-based role requires strong client liaison, precision, and the ability to work within tight timelines while collaborating with a range of stakeholders and teams.

Qualifications

• Strong interpersonal communication skills.
• Excellent attention to detail and accuracy.
• Good time management and ability to meet tight deadlines.
• Excellent verbal and written communication.
• Ability to liaise with a diverse client/stakeholder group.
• Experience managing agency contracts and relationships.
• Willingness to absorb knowledge and learn new skills.

Responsibilities

• Collaboratively support the Marketing Communications team to deliver WorkSafe communications, campaigns and/or marketing materials.
• Provide administration support through managing governance of spreadsheets and records management.
• Ensure that all publications and collateral reflect WorkSafe brand guidelines and visual identity standards.
• Liaise with the business units to provide communications advice and support as required, with support from senior team members.
• Co‑ordinate the processing of purchase orders and payment of invoices providing regular reports on planned expenditure, as part of the Business Communications team budget.
• Co‑ordinate the completion of monthly updates for Executive Leadership Team (ELT), Stakeholder and Board member forums.
• Co‑ordinate the weekly update of campaign timelines, milestones and marketing calendar for the Marketing Communications team.
• Provide general administrative, invoicing and operational support to Marketing Communication team members, as required.

Skills

Strong interpersonal communication

Attention to detail

Time management

Verbal and written communication

Liaise with stakeholders

Agency contracts management

Willingness to learn

Education

Tertiary qualification in Communications, Media or a relevant field

Job description

Marketing & Communications Support Officer

Marketing & Communications Support Officer

• $84,066.00 per annum + 12% superannuation
• Full time, ongoing opportunity
• Wadawurrung / Geelong based role (hybrid – 3 days a week in office)

About the opportunity

Reporting to the Manager, Marketing Communications, this hands‑on communications role provides support to the communications program team. This involves providing tactical support to deliver communications strategies, programs and marketing campaigns.

Key accountabilities:

• Collaboratively support the Marketing Communications team to deliver WorkSafe communications, campaigns and/or marketing materials.
• Provide administration support through managing governance of spreadsheets and records management.
• Ensure that all publications and collateral reflect WorkSafe brand guidelines and visual identity standards.
• Liaise with the business units to provide communications advice and support as required, with support from senior team members.
• Co‑ordinate the processing of purchase orders and payment of invoices providing regular reports on planned expenditure, as part of the Business Communications team budget.
• Co‑ordinate the completion of monthly updates for Executive Leadership Team (ELT), Stakeholder and Board member forums.
• Co‑ordinate the weekly update of campaign timelines, milestones and marketing calendar for the Marketing Communications team.
• Provide general administrative, invoicing and operational support to Marketing Communication team members, as required.

About you

You are a marketing and communications administration professional with strong client liaison capability, exceptional attention to detail, and well‑developed time management skills. You consistently deliver high‑quality outcomes within tight timeframes and work collaboratively to add value for your team and stakeholders.

Additionally you will possess the following skills and experience:

• Strong interpersonal communication skills
• Ability to problem solve and resolve issues with excellent attention to detail
• Demonstrated ability to manage regular workload with minimal supervision
• Demonstrated ability and willingness to absorb knowledge and learn new skills
• Good verbal and written communication skills
• Demonstrated ability to liaise on a professional level with a diverse client/stakeholder group
• Experience managing agency contracts and relationships
• Tertiary qualification in Communications, Media or a relevant field

Working with us

At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.

We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.

What’s next?

Applications close 11:00pm Wednesday 4 November 2026.

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.

Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.

For further enquiries please contact Bianca Stojanovski via email