APS 6 - Communications Security (COMSEC) Account Manager (CAM)

Australian Department of Defence; Townsville City; On-site; AUD 100,000 - 112,000; Full time

Job summary

Australian Department of Defence – Townsville QLD is seeking an APS 6 Communications Security (COMSEC) Account Manager to manage COMSEC material custody and accounting, in line with policy from DCMD and ASD, and to support cryptographic infrastructure.

You will engage stakeholders, perform cryptographic accounting, install and maintain equipment, and participate in annual audits. On-call 24/7 roster is remunerated via BDCP; BDCP is available for the role.

Qualifications

• Ideal candidate demonstrates initiative and ability to analyse, plan and adjust priorities.
• Ability to provide clear, evidence-based technical and procedural advice on SLAs and supplier management.
• Experience in ICT service provision activities and resolving issues in outsourced environments.
• Strong stakeholder engagement across Defence and external partners.

Responsibilities

• Defence Secret Network support services.
• Support High Assurance Cryptographic infrastructure.
• Equipment installation, maintenance, repair and removal.
• Perform cryptographic accounting; re-key duties, checks and destructions.
• Conduct annual audits and inspections; participate in incident reporting.

Skills

Initiative

Analytical thinking

ICT service delivery

Stakeholder engagement

Process improvement

Communication

Job description

APS 6 - Communications Security (COMSEC) Account Manager (CAM)

Australian Department of Defence – Townsville QLD

1d ago , from Australian Department of Defence

• $99,733 - $112,431 + 10% BDCP + up to 15.4% Superannuation

The Role
Communications Security (COMSEC) staff are responsible for the receipt, custody, handling, accounting, distribution, safeguarding and destruction of all COMSEC material held on charge. All COMSEC accounts are required to be maintained in accordance with policy issued by Defence Cryptographic Management Directorate (DCMD) and Australian Signals Directorate (ASD).

COMSEC staff are required to engage with relevant stakeholders to identify expectations and concerns and develop a clear understanding of the issues to achieve outcomes.

The position is responsible for such activities as:

• Defence Secret Network support services.
• Support JCG High Assurance Cryptographic infrastructure.
• Support Defence and Defence Industry High Assurance Cryptographic infrastructure.
• Equipment installation, maintenance, repair and removal.
• Perform cryptographic accounting; re-key duties, checks and destructions.
• Manage material & equipment spares and future holdings.
• Conduct Annual Audits, inspections, and group activities.
• Provide Support to COMSEC Incident Reporting and Investigations.
• Perform accounting processes, procedures and audits associated with COMSEC devices and material.

Note: This position is expected to participate in an on call 24/7 support roster in support of delivering our COMSEC Services. This is remunerated through out of hours restriction allowance.

This role is eligible for an additional remuneration benefit known in Defence as a Building Defence Capability Payment (BDCP). This enables Defence to provide a premium, in addition to the base salary otherwise payable under the Defence Enterprise Collective Agreement (DECA), for positions in occupational disciplines/classifications that are critical to Defence capability. For further information, please contact the contact officer.

About our Team
The Directorate of Regional ICT Services (DRICTS) acts as the Joint Capabilities Group (JCG) representative for all ICT products and services delivered to Defence regional bases and sites across Australia and internationally. The Directorate is specifically responsible for Deskside Support Services, Audio Visual Support Services, End User Advocacy and Relationships, Regional Project Support, Communications Security Services (COMSEC) and Regional Assurance and Governance Services.

Our team comprises a mix of Australian Public Service (APS), Australian Defence Force (ADF) and Contracted personnel located across approximately 56 major Defence bases Australia wide. We also have an Overseas Region where opportunity exists for APS to rotate through the United States of America and England.

Our Culture is one that is driven by a "One Team" approach "To be the most dedicated, trusted and proven Directorate in support of ICT Capability across Defence"

Our Mission is to enable the war fighter by advocating for their ICT capability needs and improve the enterprise ICT experience across Defence.

Our Ideal Candidate
Ideal candidates will have:

• Initiative and experience to analyse, plan, review and adjust priorities and work activities to meet business outcomes.
• Ability to undertake objective, systematic analysis and draw accurate conclusions based on evidence providing detailed technical, operational, professional and procedural advice in relation to complex service level agreement and supplier management activities.
• Ability to plan and complete ICT service provision activities and tasks, selecting methods and resolving most of the issues that arise. They will be provided with assistance for the more complex issues.
• Stakeholder engagement and will be required to support the delivery of services in an outsourced environment to achieve outcomes.
• Continually improving the delivery of JCG Services to the end user though changing and adapting processes.
• Ensuring that the delivery of services by JCG meets agreed service quality levels Building and sustaining relationships, liaise with a range of stakeholders including other teams, peers and colleagues across Defence and other organisation.
• They will be accountable to contribute towards ongoing self-improvement and professional development, in alignment with DRICTS commitment to empower and enable the workforce through mutual learning opportunities.