Application Analyst: Enable Digital Transformations

Clarendon Homes; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site parking

CPG Academy / professional development

Wellbeing support & EAP

Referral bonus

Generous leave

Job summary

Clarendon Homes is seeking an Application Analyst to support, maintain and enhance our business-critical applications. Reporting to the IT Manager, you’ll be the liaison ensuring applications run efficiently and meet evolving needs. This is not a Business Analyst role, with exposure to ERP/CRM systems and data-driven improvements.

You’ll manage incidents, coordinate upgrades, document requirements, and collaborate with vendors to deliver technology solutions across the business.

Qualifications

• Previous experience in an Application Analyst, Systems Analyst or similar IT support role (NOT a Business Analyst).
• Strong analytical and problem-solving skills.
• Experience supporting business applications, ERP or CRM systems.
• Excellent stakeholder management and communication skills.
• Ability to translate technical information into business-friendly language.
• Experience gathering and documenting business requirements.
• Strong attention to detail and organisational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide day-to-day support for business applications across the organisation.
• Investigate, troubleshoot and resolve application-related issues.
• Liaise with internal stakeholders to gather and document business requirements.
• Work with software vendors to manage incidents, upgrades and enhancements.
• Perform system configuration, testing and UAT.
• Develop and maintain application documentation, procedures and training materials.
• Identify opportunities to improve business processes through technology.
• Support application implementation and upgrade projects.
• Ensure data integrity, system security and compliance with company standards.

Skills

Application Analyst

Systems Analyst

IT support

Analytical skills

Stakeholder management

Requirements gathering

Communication

Attention to detail

Multitasking

Tools

Microsoft 365

SQL

Job description

Clarendon Homes is seeking an Application Analyst to support, maintain and enhance our business-critical applications. Reporting to the IT Manager, you’ll be the liaison ensuring applications run efficiently and meet evolving needs. This is not a Business Analyst role, with exposure to ERP/CRM systems and data-driven improvements.

You’ll manage incidents, coordinate upgrades, document requirements, and collaborate with vendors to deliver technology solutions across the business.