Application Analyst: Enable Digital Transformations

Clarendon Homes

Sydney

On-site

AUD 90,000 - 120,000

Full time

5 days ago
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Benefits offered by this job

On-site parking
CPG Academy / professional development
Wellbeing support & EAP
Referral bonus
Generous leave

Job summary

Clarendon Homes is seeking an Application Analyst to support, maintain and enhance our business-critical applications. Reporting to the IT Manager, you’ll be the liaison ensuring applications run efficiently and meet evolving needs. This is not a Business Analyst role, with exposure to ERP/CRM systems and data-driven improvements.

You’ll manage incidents, coordinate upgrades, document requirements, and collaborate with vendors to deliver technology solutions across the business.

Qualifications

  • Previous experience in an Application Analyst, Systems Analyst or similar IT support role (NOT a Business Analyst).
  • Strong analytical and problem-solving skills.
  • Experience supporting business applications, ERP or CRM systems.
  • Excellent stakeholder management and communication skills.
  • Ability to translate technical information into business-friendly language.
  • Experience gathering and documenting business requirements.
  • Strong attention to detail and organisational skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • Provide day-to-day support for business applications across the organisation.
  • Investigate, troubleshoot and resolve application-related issues.
  • Liaise with internal stakeholders to gather and document business requirements.
  • Work with software vendors to manage incidents, upgrades and enhancements.
  • Perform system configuration, testing and UAT.
  • Develop and maintain application documentation, procedures and training materials.
  • Identify opportunities to improve business processes through technology.
  • Support application implementation and upgrade projects.
  • Ensure data integrity, system security and compliance with company standards.

Skills

Application Analyst
Systems Analyst
IT support
Analytical skills
Stakeholder management
Requirements gathering
Communication
Attention to detail
Multitasking

Tools

Microsoft 365
SQL

Job description

Clarendon Homes is seeking an Application Analyst to support, maintain and enhance our business-critical applications. Reporting to the IT Manager, you’ll be the liaison ensuring applications run efficiently and meet evolving needs. This is not a Business Analyst role, with exposure to ERP/CRM systems and data-driven improvements.

You’ll manage incidents, coordinate upgrades, document requirements, and collaborate with vendors to deliver technology solutions across the business.

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