APAC Senior Enterprise Account Leader

Aptitude Software Limited; Sydney; On-site; AUD 130,000 - 190,000; Full time

Benefits offered by this job

Superannuation

Private Healthcare

Employee Assistance Programme

Job summary

Aptitude Software Limited is seeking a Senior Account Manager in Sydney to own strategic APAC enterprise accounts, drive revenue growth, and maintain strong C-suite relationships. You will manage renewals, expansions, and long-term account strategy across a growing portfolio.

You will collaborate with Product, Services, Support, Sales, and Partnerships teams to ensure client value delivery and successful cross-functional outcomes across the APAC region.

Qualifications

• 7+ years of experience in Account Management, Enterprise Sales, Strategic Accounts, or a commercially focused client-facing role within SaaS or fintech.
• Proven experience managing large enterprise accounts and driving revenue growth within existing customer bases.
• Strong commercial acumen with experience owning renewals, upselling, and complex commercial negotiations.
• Experience engaging and influencing senior stakeholders and C-suite executives.
• Ability to manage multiple strategic accounts within a fast-paced, high-growth environment.
• Excellent communication, presentation, and relationship management skills.
• Strong organisational skills with a proactive, solutions-oriented mindset.
• A confident self-starter, comfortable operating independently across the APAC region, taking ownership and proactively driving client and commercial activity with minimal day-to-day direction.
• Ability and willingness to travel across the region to build and maintain strong client relationships.
• Experience within financial technology, enterprise software, ERP, or finance transformation environments is highly desirable.
• Entrepreneurial attitude with a collaborative, high-performance approach to client management.

Responsibilities

• Managing and growing a portfolio of strategic enterprise accounts across APAC, with ownership of client relationships, commercial performance, and long-term account strategy
• Building strong, trusted relationships with senior stakeholders and acting as a strategic advisor across finance, operations, and technology functions
• Identifying upsell, cross-sell, and expansion opportunities across Aptitude's product suite to drive incremental revenue growth
• Leading commercial discussions including renewals, pricing negotiations, contract extensions, and account planning activities
• Developing and executing strategic account plans aligned to client priorities and business objectives
• Driving high levels of client retention and customer satisfaction across your account portfolio
• Partnering closely with Product, Professional Services, Support, Sales, and Partnerships teams to ensure successful delivery and ongoing client value
• Managing escalations effectively and acting as a senior point of contact for key client stakeholders
• Providing accurate forecasting, pipeline visibility, and account reporting to senior leadership
• Representing Aptitude and Fynapse professionally at executive-level meetings, client reviews, and industry events
• Maintaining a strong understanding of Aptitude's product suite, market positioning, and broader finance technology landscape
• Managing a strategic book of business with ownership for achieving a 12% annual growth target, balancing retention protection with proactive expansion and commercial development

Skills

Account Management

Enterprise Sales

Strategic Accounts

C-Suite Influence

Forecasting & Reporting

Relationship Management

Communication Skills

Travel Ready

Job description

Aptitude Software Limited is seeking a Senior Account Manager in Sydney to own strategic APAC enterprise accounts, drive revenue growth, and maintain strong C-suite relationships. You will manage renewals, expansions, and long-term account strategy across a growing portfolio.

You will collaborate with Product, Services, Support, Sales, and Partnerships teams to ensure client value delivery and successful cross-functional outcomes across the APAC region.