APAC Mobility Partner (12-month contract)

Optiver; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Breakfast & meals

In-house barista

Gym membership

Weekly chair massages

Learning & development

Social events

Annual company trip

Job summary

Optiver in Sydney seeks an APAC Mobility Partner on a 12-month contract who will manage end-to-end mobility cases across global offices. You will coordinate transfers, relocations, immigration and visa renewals, delivering a high-touch employee experience.

You’ll collaborate with People Services, HR Partners, Recruitment, Payroll and Legal to ensure compliant, smooth moves while exploring automation and AI to improve processes and reduce manual work. APAC focus with global scope.

Qualifications

• 5+ years of global mobility experience, end-to-end case management.
• Strong knowledge of transfers, relocation, immigration, tax, and assignment management.
• Ability to manage multiple complex cases across jurisdictions.

Responsibilities

• Manage a portfolio of end-to-end global mobility cases.
• Provide high-touch employee experience and guidance throughout moves.
• Coordinate internal stakeholders and external providers to ensure timely, compliant moves.
• Offer practical mobility advice to employees, managers and People stakeholders.
• Partner with HR, Recruitment, Payroll, Finance, Legal to deliver mobility outcomes.
• Identify opportunities to simplify processes and reduce manual work.
• Apply technology, automation and AI to improve case management.
• Work across regions and time zones for a global service.

Skills

Global mobility

Stakeholder management

Customer service

Communication

Problem solving

Technology affinity

Tools

HR platforms

Automation tools

AI-enabled tools

Job description

APAC Mobility Partner (12-month contract)

The APAC Mobility Partner plays a key role in delivering Optiver's global mobility service, managing end to end mobility cases and providing a high touch experience for employees moving across our global offices. Based in APAC but operating as part of a global service, the role manages a broad portfolio of mobility cases including international transfers, new hires relocating to join Optiver, temporary assignments, immigration and visa renewals and other cross border mobility requirements. The Mobility Partner acts as a trusted point of contact throughout the mobility journey, coordinating employees, internal stakeholders and external providers to ensure moves are delivered smoothly, compliantly and with a consistently high standard of service. Beyond individual case management, the role will contribute to improving how mobility operates globally by identifying opportunities to simplify processes, strengthen controls, improve employee experience and make better use of technology, automation and AI.

What you’ll do

• Manage a portfolio of end-to-end global mobility cases, including international transfers, relocating new hires, temporary assignments, immigration and visa renewals.
• Deliver a high touch employee experience, acting as a trusted point of contact and proactively guiding employees through each stage of their move.
• Coordinate internal stakeholders and external providers to ensure moves are delivered smoothly, on time and in line with relevant policy and compliance requirements.
• Provide practical mobility advice to employees, managers and People stakeholders, including support with complex or sensitive cases.
• Partner across People Services, HR Business Partners, Recruitment, Reward, Payroll, Finance, Legal and other teams to deliver mobility outcomes.
• Manage relationships with multiple external providers across immigration, tax, relocation and other mobility services, monitoring service quality and addressing issues where required.
• Identify and implement opportunities to simplify and improve mobility processes, reducing friction, manual work and unnecessary handoffs.
• Explore and apply technology, automation and AI to improve case management, operational efficiency and employee experience.
• Work effectively across regions and global time zones, contributing to a consistent and scalable global mobility service.

Who you are

• Minimum 5 years' Global Mobility experience, with strong hands-on experience managing international mobility cases end to end.
• Strong knowledge of global mobility practices, including international transfers, relocation, immigration, tax considerations and assignment management.
• Demonstrated ability to manage multiple complex cases, deadlines and stakeholders across different jurisdictions.
• Strong employee service mindset, with the ability to deliver a responsive, personalised and high touch experience.
• Strong communication and stakeholder management skills, with the ability to explain complex mobility requirements clearly and practically.
• Experience managing and coordinating multiple external mobility providers, including immigration, tax and relocation vendors.
• Strong problem solving and continuous improvement capability, with experience identifying and implementing better processes and ways of working.
• Technology curious and comfortable exploring how automation, AI and emerging tools can improve mobility service delivery.

Preferred

• Experience working within an in-house global mobility function in a fast paced, international organisation.
• Experience supporting mobility across multiple regions, particularly APAC locations (Australia, China, Hong Kong, India, Japan, Singapore, Taiwan)
• Experience with mobility technology, HR platforms, automation or AI enabled tools.

What you’ll get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A competitive renumeration salary package
• Daily breakfast, lunch, and an in-house barista.
• Gym membership, plus weekly chair massages.
• Continuous learning, development and upskilling opportunities.
• Regular social events, including a company trip every two years.
• A fun, fast-paced team that loves what they do.

Optiver is committed to diversity and inclusion . We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.