APAC Global People Services Lead — Workday & HR Ops

Flight Centre Travel Group; Brisbane; Sur place; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Great Place To Work

LinkedIn Learning

Staff Discounts

Travel Discounts

Career growth

Health benefits

EAP

Résumé du poste

Flight Centre Travel Group is seeking a Global People Services - APAC Team Lead in Brisbane to lead regional HR operations, Workday processes and team development. You will guide a regional Global People Services team, collaborate with People Experience, Payroll, Finance and IT, and act as escalation point for stakeholders.

You will bring 3+ years' leadership in HR, strong knowledge of Workday HCM, and a proven ability to drive process improvements in a global environment.

Qualifications

• Minimum of 3 years’ experience in a process-oriented HR role.
• Strong knowledge of FCTG People Experience processes and systems.
• Knowledge of HR, Payroll and Finance business processes.
• Ability to understand system dependencies within a complex IT environment.
• Strong attention to detail and accuracy when processing data.
• Excellent problem-solving and stakeholder communication skills.
• Proficiency in Microsoft Office.
• Experience working with remote teams.
• Leadership experience involving coaching, mentoring or managing team members is preferred.
• Transactional experience with Workday HCM is preferred.
• A tertiary qualification in HR, Business or a related field is preferred.
• The flexibility to participate in meetings with stakeholders across locations from India through to New Zealand when required.
• Minimum of 3 years' leadership experience preferred

Responsabilités

• Lead the day-to-day running of the regional Global People Services team.
• Provide support, guidance, coaching and feedback to team members.
• Undertake quality assurance activities and identify opportunities for training and development.
• Act as an escalation point for team members and People Experience stakeholders.
• Build strong relationships with regional People Experience, Payroll, Finance and Workday functional teams.
• Liaise between the regional Global People Services team and functional teams to resolve issues.
• Identify opportunities to improve knowledge articles, processes and the user experience.
• Oversee data accuracy across Workday, Core and Payroll systems.
• Provide reporting and analytics on team metrics and process effectiveness.
• Ensure appropriate team coverage across extended global time zones.
• Partner with HR, Payroll, IT and Workday functional resources to drive continuous improvement.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Connaissances

Leadership

Stakeholder communication

Problem solving

Attention to detail

Microsoft Office

Remote work experience

Formation

Tertiary qualification in HR/Business

Outils

Workday HCM

HR systems

Description du poste

Flight Centre Travel Group is seeking a Global People Services - APAC Team Lead in Brisbane to lead regional HR operations, Workday processes and team development. You will guide a regional Global People Services team, collaborate with People Experience, Payroll, Finance and IT, and act as escalation point for stakeholders.

You will bring 3+ years' leadership in HR, strong knowledge of Workday HCM, and a proven ability to drive process improvements in a global environment.