AO3 Operations Support Officer

Randstad; City of Brisbane; On-site; AUD 68,000 - 73,000; Full time

Benefits offered by this job

On-site role

Immediate start

Exposure to state government ops

Job summary

Randstad is excited to partner with a State Government department to appoint an AO3 Operations Officer. This on-site, full-time contract of 6–8 months offers an immediate start in a dynamic operational environment, serving as the bridge between administrative systems and workshop activity to keep facilities running safely and efficiently.

You’ll maintain repair tracking in Excel, assess repair requests, coordinate contractors, process invoices, and support audits.

Qualifications

• Facilities experience, work order management, and basic invoice processing knowledge.
• Proficiency with computer systems, especially Microsoft Excel.
• Solid understanding of trades, blue-collar operations, and workshop environments.
• Ownership of PPE, specifically steel-capped boots.
• Excellent communication, problem-solving and stakeholder management skills.

Responsibilities

• Maintain and update equipment repair tracking data using computer systems and Microsoft Excel.
• Inspect workshop tracking directly to assess repair requests for machinery and engage appropriate external contractors.
• Manage contractor engagements, generate work orders, and process incoming invoices.
• Collaborate with the Operations Coordinator to undertake regular facilities and cleaning audits.
• Serve as an active link between administrative staff, trade personnel, and external stakeholders.

Skills

Facilities experience

Work order management

Invoice processing

On-site operations

Stakeholder management

Communication

Problem-solving

PPE ownership

Tools

Microsoft Excel

Job description

This is an exceptional opportunity to join a State Government department as an AO3 Operations Officer based on-site in a dynamic operational environment. Working standard day shifts, this full-time contract offers 6 to 8 months of stable work with an immediate start. Serving as the crucial operational bridge between administrative systems and hands-on workshop environments, you will play a pivotal role in coordinating machinery repairs, contractor engagements and facilities audits to keep facilities running safely and efficiently.

Your new role

Your duties will be tasks including but not limited to...

• Maintain and update equipment repair tracking data using computer systems and Microsoft Excel

• Inspect workshop tracking directly to assess repair requests for machinery and engage appropriate external contractors

• Manage contractor engagements, generate work orders, and process incoming invoices

• Collaborate closely with the Operations Coordinator to undertake regular facilities and cleaning audits

• Serve as an active, proactive link between administrative staff, trade personnel, and external stakeholders

What will you need to be successful in this role

• Demonstrated facilities experience, work order management skills, and basic invoice processing knowledge

• Proficiency with computer systems, particularly strong foundational skills in Microsoft Excel

• Solid understanding of trades, blue-collar operations, and workshop machinery environments

• Ownership of personal protective equipment (PPE), specifically steel-capped boots

• Excellent communication, problem-solving, and stakeholder management skills

• Strong confidence to ask questions on-site and maintain resilience when dealing with workshop personnel and contractors

What You'll Receive

• Competitive pay rate of $51.12/hr + superannuation

• Convenient on-site location providing direct, hands-on facility administration (no WFH)

• Immediate commencement timeline

• Exposure to state government operations, expanding your skills in contractor management, site auditing, and trade logistics

Why work with Randstad?

We value our contractors. So in addition to the benefits from your new employer, we can also offer you…

• A dedicated consultant as a point of contact

• Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.

• A free Employee Assistance Program which will provide you and your family with access to professional support services.

• Access to your payslips at the click of a button via our MyRandstad App.

• A weekly pay cycle which gives you access to your wages sooner rather than later.

Note: Unfortunately, due to a high volume of interest in these roles, only shortlisted candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.