ANZ Retail Operations Lead — Stores & Projects

Tapestry, Inc.; Sydney; In loco; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Benefits and career development

Descrizione del lavoro

Tapestry, Inc. is seeking a Retail Operations professional to support daily store network operations across Australia and New Zealand.

You will collaborate with Store Managers, cross-functional teams, and external vendors to ensure stores run smoothly, safely, and in line with brand standards. The role focuses on operational initiatives, stakeholder management, and multi-site coordination, with involvement in store openings, refurbishments, and budget tracking.

Competenze

• 3+ years' experience in retail operations, facilities coordination, store support, or similar retail environment.
• Experience managing relationships with vendors, contractors, and service providers.
• Strong organisational skills with ability to manage multiple priorities simultaneously.
• Excellent communication and stakeholder management skills.
• High attention to detail and proactive problem-solving mindset.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint.
• Experience supporting multi-site retail operations is highly regarded.

Mansioni

• Support the execution of operational initiatives across the ANZ store network.
• Partner with Store Managers to drive operational consistency and best practice.
• Coordinate and communicate retail operational processes, policies, and updates.
• Identify opportunities to improve store efficiency and simplify ways of working.
• Assist with store openings, refurbishments, relocations, and operational projects.
• Act as the primary contact for maintenance providers, landlords, contractors, and other vendors.
• Coordinate store repairs and maintenance requests to ensure timely resolution.
• Manage service requests and monitor vendor performance against SLAs.
• Support invoice processing, vendor documentation, and budget tracking.
• Build relationships with external partners to deliver exceptional store support.
• Provide day-to-day operational support and guidance to store teams.
• Partner with internal stakeholders including Retail, HR, Finance, IT, Visual Merchandising, and Loss Prevention.
• Support the coordination of operational supplies, store equipment, and uniforms.
• Assist with store communications and training resources.
• Maintain operational trackers, reporting dashboards, and project timelines.
• Analyse operational data and provide insights to support business decisions.
• Coordinate retail projects and ensure successful delivery across stores.
• Support budget management and cost-control initiatives.

Conoscenze

Retail operations

Vendor management

Stakeholder management

Excel

PowerPoint

Multi-site operations

Strumenti

Excel

PowerPoint

Descrizione del lavoro

Tapestry, Inc. is seeking a Retail Operations professional to support daily store network operations across Australia and New Zealand.

You will collaborate with Store Managers, cross-functional teams, and external vendors to ensure stores run smoothly, safely, and in line with brand standards. The role focuses on operational initiatives, stakeholder management, and multi-site coordination, with involvement in store openings, refurbishments, and budget tracking.