Animal Attendant - Willawong

Animal Welfare League Queensland; Brisbane; On-site; AUD 41,000 - 44,000; Part time

Benefits offered by this job

Employee Assistance Program

Retail discounts

Veterinary discounts

Job summary

Animal Welfare League Queensland (AWLQ) is seeking a Part-time Animal Attendant for our Willawong Rehoming Centre. You will care for dogs, cats, livestock and small pets, ensuring high standards of welfare and comfort, while supporting adoptions and customer interactions.

You will work with a dedicated team, handle animal housing, records, and enrichment programs, and demonstrate strong communication and reliability to help improve animal lives and community outcomes.

Qualifications

• Certificate III in Animal Studies (desirable)
• Demonstrated experience in animal care in a professional setting
• National Police Clearance Certificate
• Experience using digital management software and data entry systems

Responsibilities

• Maintain and clean animal housing to a high standard
• Provide high standards of animal care, including routine veterinary medications and treatments
• Deliver enrichment and behaviour management programs
• Assist with impounding and reuniting lost animals with owners
• Assist customers with pet meet-and-greets and adoptions
• Update animal and customer records using digital management systems
• Provide exceptional customer service to visitors at the Rehoming Centre
• Promote animal care products and food at adoption points

Skills

Customer service

Communication

Teamwork

Education

Certificate III in Animal Studies

Job description

Part-time/Full-time | NFP | Animal Care Award Rate $29.45 - $32.13

About Us

At Animal Welfare League of Queensland (AWLQ), our vision is for every companion animal to have a safe and caring environment where their needs are met. We are driven by a commitment to integrity, compassion, innovation, and optimism. As a leader in the animal welfare sector, we're dedicated to a brighter future for both animals and our community.

The Opportunity

We're looking for a Part-time Animal Attendant to join the team at our Willawong Rehoming Centre. Someone who genuinely cares about getting animals comfortable, healthy and ready for their forever home.

This is a hands-on and rewarding opportunity for someone passionate about animal welfare and who thrives in a fast-paced environment. Working alongside a dedicated team of staff and volunteers, you will play an important role in ensuring the highest standards of care for animals in our rehoming centre, including dogs, cats, livestock, and small pets. The successful candidate will have strong animal handling skills, excellent attention to detail, and a genuine passion for improving the lives of animals in need.

Key Responsibilities

• Maintain and clean animal housing to a high standard
• Provide high standards of animal care, including administering routine veterinary medications and treatments
• Deliver positive reinforcement-based enrichment and behaviour management programs
• Assist with impounding and reuniting lost animals with their owners
• Assist customers with pet meet-and-greets and adoptions
• Accurately update animal and customer records using digital management systems
• Provide exceptional customer service to all visitors to the Rehoming Centre
• Promote animal care products and food at the point of adoption

Essential Qualifications and Experience

• Certificate III in Animal Studies, Companion Animals, Dog Training, Behaviour, or a related qualification (desirable)
• Demonstrated experience in animal care within a professional environment
• Previous animal industry experience in a similar role working with dogs and cats
• National Police Clearance Certificate
• Experience using digital management software and data entry systems

Essential Skills and Attributes

• Excellent customer service and communication skills
• Ability to work both independently and collaboratively within a team
• Experience working with dogs, cats, and livestock
• Knowledge of animal quarantine procedures and disease management practices
• Confident animal handling skills, including the ability to interpret animal body language and behaviour
• Strong computer skills, including Microsoft Office, email, and digital management systems
• Ability to work across a 7-day roster, including weekends and public holidays
• Reliable transport

Why Should You Join Us?

At AWLQ, we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, and veterinary discounts. Most importantly, every day you will play an instrumental role in our lifesaving work.

We believe our teams perform best when they are supported, empowered, and connected to meaningful work. We are committed to building a culture where everyone has the opportunity to make a genuine difference and is recognised for their contributions.

Equality, Diversity & Inclusion

Diversity and inclusion guide how we build our teams, develop our leaders, and create a culture of belonging where differences are valued and respected.

Founded in 1959, Animal Welfare League Queensland (AWLQ) has become one of Australia's leading and largest animal welfare organisations. We are committed to creating lasting changes for animals in our society through cutting edge national initiatives. Our four rehoming centres care for more than 10,000 abandoned and homeless animals every year and thousands more are saved through our Community Vet Clinics.

Founded in 1959, Animal Welfare League Queensland (AWLQ) has become one of Australia's leading and largest animal welfare organisations. We are committed to creating lasting changes for animals in our society through cutting edge national initiatives. Our four rehoming centres care for more than 10,000 abandoned and homeless animals every year and thousands more are saved through our Community Vet Clinics.