Animal Attendant - Willawong

AWLQ; Brisbane; On-site; AUD 40,000 - 44,000; Part time

Benefits offered by this job

Employee Assistance Program

Retail discounts

Veterinary discounts

Job summary

Animal Welfare League Queensland (AWLQ) is seeking a Part-time Animal Attendant for the Willawong Rehoming Centre. You will care for dogs, cats, livestock and small pets, ensuring comfort, health and readiness for adoption. The role is hands-on, fast-paced and requires compassionate, detail‑oriented handling.

Working with staff and volunteers, you will maintain high care standards, support enrichment programs, and assist with adoptions while delivering excellent customer service to visitors.

Qualifications

• Certificate III in Animal Studies or related (desirable).
• Experience in professional animal care.
• Police clearance certificate.
• Open driver’s licence.

Responsibilities

• Maintain and clean animal housing to a high standard.
• Provide high standards of animal care, including administering routine medications.
• Deliver enrichment and behaviour management programs.
• Assist with impounding and reuniting lost animals with owners.
• Assist customers with meet-and-greets and adoptions.
• Update animal and customer records in digital systems.
• Provide exceptional service to visitors at the Rehoming Centre.
• Promote animal care products at point of adoption.

Skills

Customer service

Animal handling

Communication

Teamwork

Education

Certificate III in Animal Studies / related

Tools

Digital management software

Job description

Part-time/Full-time | NFP | Animal Care Award Rate $29.45 - $32.13

About Us

At Animal Welfare League of Queensland (AWLQ), our vision is for every companion animal to have a safe and caring environment where their needs are met. We are driven by a commitment to integrity, compassion, innovation, and optimism. As a leader in the animal welfare sector, we're dedicated to a brighter future for both animals and our community.

The Opportunity

We're looking for a Part-time Animal Attendant to join the team at our Willawong Rehoming Centre. Someone who genuinely cares about getting animals comfortable, healthy and ready for their forever home. This is a hands-on and rewarding opportunity for someone passionate about animal welfare and who thrives in a fast-paced environment. Working alongside a dedicated team of staff and volunteers, you will play an important role in ensuring the highest standards of care for animals in our rehoming centre, including dogs, cats, livestock, and small pets. The successful candidate will have strong animal handling skills, excellent attention to detail, and a genuine passion for improving the lives of animals in need.

Key Responsibilities

• Maintain and clean animal housing to a high standard
• Provide high standards of animal care, including administering routine veterinary medications and treatments
• Deliver positive reinforcement-based enrichment and behaviour management programs
• Assist with impounding and reuniting lost animals with their owners
• Assist customers with pet meet-and-greets and adoptions
• Accurately update animal and customer records using digital management systems
• Provide exceptional customer service to all visitors to the Rehoming Centre
• Promote animal care products and food at the point of adoption

Essential Qualifications And Experience

• Certificate III in Animal Studies, Companion Animals, Dog Training, Behaviour, or a related qualification (desirable)
• Demonstrated experience in animal care within a professional environment
• Previous animal industry experience in a similar role working with dogs and cats
• National Police Clearance Certificate
• Experience using digital management software and data entry systems
• Current open driver’s licence

Essential Skills And Attributes

• Excellent customer service and communication skills
• Ability to work both independently and collaboratively within a team
• Experience working with dogs, cats, and livestock
• Knowledge of animal quarantine procedures and disease management practices
• Confident animal handling skills, including the ability to interpret animal body language and behaviour
• Strong computer skills, including Microsoft Office, email, and digital management systems
• Ability to work across a 7-day roster, including weekends and public holidays
• Reliable transport

Why Should You Join Us?

At AWLQ, we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, and veterinary discounts. Most importantly, every day you will play an instrumental role in our lifesaving work.

We believe our teams perform best when they are supported, empowered, and connected to meaningful work. We are committed to building a culture where everyone has the opportunity to make a genuine difference and is recognised for their contributions.

Equality, Diversity & Inclusion

Diversity and inclusion guide how we build our teams, develop our leaders, and create a culture of belonging where differences are valued and respected.

Founded in 1959, Animal Welfare League Queensland (AWLQ) is a community-funded charity that provides practical relief to people who care for companion animals when crisis, financial hardship, housing insecurity, illness or family violence puts that bond at risk, helping them keep, or safely care for, the animals they love. Through five rehoming centres across Brisbane, Gold Coast and Ipswich, four Community Vet Clinics and nine thrift shops, AWLQ last year provided discounted veterinary care to 6,235 people facing hardship, delivered 1,176 nights of emergency boarding and 43,267 pet food meals, and found homes for more than 7,500 animals. For more information, visit awlq.org.au.