Animal Attendant

RSPCA Queensland; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Paid parental leave

Flexible working arrangements

Free on-site parking

Pet supply discounts

Free pet adoption option

Job summary

RSPCA Queensland is seeking an Animal Attendant to provide daily care, feeding, cleaning and welfare monitoring for animals at the Wacol campus. You will maintain high standards of hygiene, support enrichment, and work with a dedicated team of vets, volunteers and staff to ensure positive outcomes.

The role requires practical, hands-on work, strong communication and attention to detail, with a focus on animal wellbeing and safety within a busy shelter environment.

Qualifications

• Certificate III in Animal Care or equivalent (desirable).
• Experience in animal welfare environments.
• Ability to perform manual handling and work in a physically demanding environment.

Responsibilities

• Provide daily care for animals including feeding, cleaning and monitoring health.
• Maintain high standards of hygiene and animal husbandry across shelter facilities.
• Assist with handling and enrichment to support positive welfare outcomes.
• Record animal care activities accurately and report concerns promptly.
• Collaborate with veterinarians, volunteers and other staff to support welfare programs.

Skills

Animal care

Communication

Teamwork

Attention to detail

Record keeping

Education

Certificate III in Animal Care

Job description

For more than 140 years, RSPCA Queensland has been a leading animal welfare charity, dedicated to improving the lives of animals - whether domestic, farmed, or native. We care for over 42,000 animals annually, relying on the generosity of animal lovers like you to fund 91% of our life-changing services.

Our Purpose: We exist for animals to live better lives.

About the Role

Do you have a passion for animal welfare and want to make a genuine difference every day?

Join our dedicated Animal Care team and help provide the care, compassion and support that animals need on their journey to a better life. As our Animal Attendant, you'll be responsible for delivering high-quality daily care to animals within our shelter environment. From feeding and cleaning to enrichment and monitoring animal wellbeing, your work will directly contribute to ensuring animals receive the best possible care while they await their next chapter. Working alongside a passionate team of animal care professionals, veterinarians and volunteers, you'll play an important role in maintaining high welfare standards and creating positive outcomes for animals in our care.

Based at our Wacol Animal Care Campus, this is a rewarding opportunity to be part of an organisation dedicated to improving the lives of animals across Queensland. If you enjoy hands-on work, thrive in a team environment and are motivated by making a meaningful difference, this could be the perfect role for you.

What We're Looking For

We're looking for a caring, reliable and motivated individual who is passionate about animal welfare and committed to providing exceptional care for animals.

You’ll take pride in maintaining high standards and be confident working in a fast-paced environment where every day brings something different. You’ll be a team player with strong communication skills and a willingness to learn. Whether working independently or alongside colleagues and volunteers, you’ll approach your work with a positive attitude, strong attention to detail and a genuine desire to support positive outcomes for animals. You’ll enjoy practical, hands‑on work and be comfortable adapting to changing priorities while maintaining a focus on animal wellbeing, safety and quality care. Above all, you’ll be someone who genuinely cares about animals and is driven by the opportunity to make a positive impact every day.

What You’ll Do

In this role, you will:

• Provide daily care for animals, including feeding, cleaning and monitoring their health and wellbeing.
• Maintain high standards of animal husbandry, hygiene and cleanliness across shelter facilities.
• Assist with the handling, movement and enrichment of animals to support positive welfare outcomes.
• Monitor animal behaviour and wellbeing, reporting concerns as required.
• Maintain accurate records and data relating to animal care activities.
• Support animal intake, care planning and adoption preparation processes.
• Work collaboratively with Animal Attendants, veterinarians, volunteers and other stakeholders.
• Contribute to a safe working environment by following Workplace Health and Safety requirements.
• Ensure animal accommodation areas are clean, safe and appropriately maintained.
• Provide excellent customer service when interacting with members of the public and other stakeholders.
• Support animal welfare initiatives and organisational programs as required.
• Contribute to a positive and collaborative team culture aligned with RSPCA Queensland's values.

What You’ll Bring to the Role

• Certificate III in Animal Care or a similar animal care qualification (desirable).
• Previous experience in animal welfare, animal care, veterinary or related environments.
• Demonstrated understanding of animal handling and husbandry practices.
• A genuine passion for animal welfare and high standards of animal care.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Good organisational skills and the ability to manage competing priorities.
• Strong attention to detail and commitment to maintaining accurate records.
• A positive, adaptable and solutions-focused approach to work.'
• Confidence working in a physically demanding environment.
• Ability to undertake manual handling tasks and meet the physical requirements of the role.
• A genuine commitment to animal welfare and alignment with RSPCA Queensland's purpose and values.

Why Join Us?

• Comprehensive Support: Enjoy 8 weeks of paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions. We also provide access to counselling and mental health services.
• Employee Perks: From free on-site parking to exclusive discounts, novated leases, and 50% off Royal Canin pet food, we’ve got you covered! You can also adopt a new furry friend with free adoption options.
• Professional Growth: Access expansive learning and development programs to help you elevate your career and skill set.
• Purpose-Driven Impact: Be part of a mission-driven organisation where every task makes a tangible difference to animal welfare.

At RSPCA Queensland, every role contributes to a better future for animals.

Successful candidates will be required to undergo a Police Check for the safety and well-being of the community, staff, and animals. A pre-employment medical assessment may also be required.

RSPCA Queensland acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land. We are an equal opportunity employer committed to a fair and inclusive hiring process, welcoming applicants of all backgrounds, regardless of faith, ethnicity, sexual orientation, or gender identity.