Animal Attendant & Office Assistant — Small Pets, Growth

SmallPaws Pet Hotel; Sydney; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Paid lunch breaks

Annual bonus

Career development

Supportive work environment

Job summary

SmallPaws Pet Hotel on Sydney's Northern Beaches is seeking an Animal Attendant/Office Assistant to care for small and toy dogs and cats, working with a small team to provide compassionate daily care and excellent service. The role includes bookings, customer interactions, and routine animal care in a 5-acre bushland setting.

Permanent, full-time with opportunities for career progression. The roster includes early starts (7:15 AM) and a requirement to work every second Saturday or nine-day

Qualifications

• Keen eye for detail and high standard of cleanliness.
• Fluent English skills and strong communication.
• Ability to work independently and as part of a small team.
• Confident in making decisions and meeting timeframes.
• Customer service experience is beneficial.

Responsibilities

• Perform animal care tasks such as cleaning, medication administration, feeding, assessment, exercise and enrichment.
• Interact with and care for small dogs and cats.
• Keep thorough records of animals in care.
• Meet and greet customers and their pets, answer calls, respond to emails and conduct private tours.
• Post and respond to messages on social media platforms.
• Ensure all details are recorded accurately in the system.

Skills

Detail

Fluent English

Independent work

Decision making under timeframes

Customer service

Job description

SmallPaws Pet Hotel on Sydney's Northern Beaches is seeking an Animal Attendant/Office Assistant to care for small and toy dogs and cats, working with a small team to provide compassionate daily care and excellent service. The role includes bookings, customer interactions, and routine animal care in a 5-acre bushland setting.

Permanent, full-time with opportunities for career progression. The roster includes early starts (7:15 AM) and a requirement to work every second Saturday or nine-day