Senior Animal Attendant

Sydney Pet Resort; Sydney; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Career progression potential

Flexible scheduling

Job summary

Sydney Pet Resort is seeking a Senior Animal Attendant to supervise kennels and cattery operations, ensuring complete pet care, cleanliness, feeding, medicating, grooming and exercise. You will report to Managers and work with a team of attendants to uphold welfare, policy adherence and high standards.

The role requires leadership experience, strong dog handling knowledge, reliability and excellent communication.

Qualifications

• Minimum 12 months relevant experience in kennels, vet clinic, or shelter.
• Confidence with all size dogs and social introduction skills.
• Leadership experience is highly desirable.
• Good physical fitness to handle animals and equipment.
• High attention to detail and pride in work.
• Excellent interpersonal skills for team and customer relations.
• Be reliable and punctual for all shifts.
• Passion for working with animals and care for their well-being.

Responsibilities

• Maintain scheduled cleaning, feeding, grooming and play times.
• Conduct health checks for incoming/outgoing guests.
• Keep a clean, hygienic environment.
• Provide customer service face-to-face, over the phone, and administration tasks.
• Transport pets between the resort and customers as required.

Skills

Animal handling

Dog behavior knowledge

Leadership experience

Physical fitness

Attention to detail

Interpersonal skills

Reliability

Punctuality

Job description

An exciting opportunity has become available for an outstanding, experienced Senior Animal Attendant to join our team at our award winning pet resort.

The successful applicant will be responsible for providing support and supervision across all operational areas of the kennels & cattery and is responsible for the complete care of pets including cleanliness of kennels, feeding, medicating, grooming and exercise activities.

Reporting to the Managers and working closely with our team of animal attendants, your broad responsibilities cover Animal Welfare, cleaning, feeding, medicating, bathing and caring for the overall well being of all animals whilst ensuring Sydney Pet Resort’s policies and procedures are adhered to and followed.

Duties & Responsibilities

Ensuring that scheduled cleaning, feeding, grooming and play times are adhered to

Conducting health checks for incoming and outgoing guests

Maintaining a clean, hygienic, clutter free environment

All aspects of customer service, including face-to-face, phone and administration

Transporting of pets between the resort and customer's homes if required

Skills & Experience Required:

Have a minimum of 12 months recent relevant experience working in a kennel, vet clinic or shelter including experience with animal handling and behaviour

Confidence with all size dogs and a high level of dog behaviour knowledge with the ability to introduce dogs into social groups

Experience in a leadership role is highly desirable

Have a high degree of physical fitness to enable you to handle small and large animals & equipment

Demonstrate a high attention to detail, be meticulous and take pride in your work

Have excellent interpersonal skills in order to build strong working relationships with other team members and customers

Be super reliable and punctual for all shifts

Love making a difference to every animal's day when they can't be at home with their owners

The applicant is required to work 15 – 38 hours per week and shifts will be between 7am – 7pm across the 7 days of the week. The days and hours are negotiable and at times flexible and you will need to be available to work weekends, public holidays and all NSW school holiday periods.

This is a career opportunity for an experienced candidate who has a genuine passion in working with animals and being part of a professional team.

An Assistant Manager role may be offered as career progression for the right candidate.

Employment options include full time, permanent part time and casual.