AML Officer

Qudos Bank; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible working options

14% superannuation

Wellbeing program (counselling, flu jv

Study assistance

Paid parental leave

Job summary

Bank Australia is seeking an AML Officer to support the Customer Support and Recoveries function and lead investigations into potential money laundering and financial crime risks. You will prepare SMRs for AUSTRAC and contribute to the AML framework, with strong focus on KYC and due diligence for high-risk clients.

You will collaborate across teams, apply continuous improvement, and provide SME guidance on onboarding and risk assessment to protect the bank’s brand and customers.

Qualifications

• Strong customer focus with balanced AML/CTF and KYC compliance.
• Proven experience in financial crime, AML/CTF compliance and banking.
• High ethical standards, integrity and alignment with bank values.
• Excellent analytical, investigative and communication abilities.
• Resilience under pressure and decisive in critical situations.

Responsibilities

• Conduct thorough investigations of suspicious transactions and customer behavior flagged by monitoring systems.
• Perform Enhanced Customer Due Diligence (EDD) for high-risk clients including PEPs.
• Prepare and submit SMRs to AUSTRAC within regulatory timeframes.
• Improve AML/CTF procedures using continuous improvement methods.
• Complete KYC assessments including cyclical refreshes per risk.
• Provide SME guidance on onboarding requirements per AML/CTF rules.
• Offer feedback on rule performance, typologies and scenarios.
• Investigate and advise on exit of customers when required.
• Support AML/KYC initiatives and projects with subject matter expertise.
• Liaise with law enforcement and other financial institutions as needed.

Skills

AML/CTF compliance

Investigations

Regulatory reporting

KYC onboarding

Analytical skills

Communication skills

Stakeholder engagement

AUSTRAC SMR reporting

Education

ACAMS certification

Tools

Transaction monitoring systems

AUSTRAC reporting tools

Job description

The AML Officer will support the Customer Support and Recoveries function and play a critical part in identifying, investigating, and mitigating potential money laundering and financial crime risks. You will lead complex investigations, support regulatory reporting, and contribute to the continuous improvement of Bank Australia’s AML framework.

• We have big plans to become Australia’s leading purpose-driven bank.
• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
• Every role and person in our bank are essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options, competitive salary and 14% super.
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and subsidised gym memberships.
• We also support staff with study assistance, paid parental leave (regardless of gender or carer responsibility), fertility treatment, volunteer, bereavement, gender transition and family violence leave, and the opportunity for bonus annual leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

• Conduct thorough investigations of suspicious transactions and customer behaviour flagged by the bank’s transaction monitoring systems.
• Perform Enhanced Customer Due Diligence (EDD) for high-risk clients, including politically exposed persons (PEPs).
• Prepare and submit Suspicious Matter Reports (SMRs) to AUSTRAC within regulatory timeframes required by the AML/CTF Act.
• Utilise continuous improvement methodologies to improve procedures and processes to optimize the operation of the AML/CTF Program.
• Complete relevant customer due diligence assessment including cyclical KYC refresh as per customer risk assessment.
• Provide SME guidance to business and the frontline on KYC onboarding requirements in accordance with AML/CTF program and rules.
• Provide feedback and insight into rule performance, typologies and scenarios.
• Complete investigations and recommendations to off-board customers (Exit), where required.
• Provide subject matter expertise and support on initiatives and projects that impact AML/CTF.
• Liaise with law enforcement officers including police, and other financial institutions and support AML/KYC Analyst on complex police enquiries
• Ensure the Bank’s brand is protected by investigating and responding appropriately.
• Attend team meetings and training as required, providing feedback and input on current trends, risks and mitigation strategies.

What you will bring

• Strong customer focus with a balanced approach to AML/CTF and KYC compliance
• Proven experience in financial crime, AML/CTF compliance, and banking.
• High ethical standards, integrity, and commitment to the bank’s values
• Excellent analytical, investigative, and communication skills
• Resilience under pressure and effective decision-making in critical situations
• Skilled in AUSTRAC SMR reporting and transaction monitoring
• Ability to collaborate across internal teams and engage with external stakeholders
• ACAMS certification and transaction monitoring experience (desirable)
• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.