AML/CTF Support Officer

Defence Bank Limited; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive environment focused on development and coaching

Flexible working arrangements

Opportunity to impact financial crime disciplines

Job summary

Defence Bank Limited is seeking an AML/CTF Support Officer to join their financial crime team in Melbourne, Australia. This role offers a chance to build a career in AML/CTF by supporting transaction monitoring, investigations, and compliance reporting within a purpose-driven banking environment.

The ideal candidate will have experience in AML/CTF investigations or possess strong banking experience. You'll engage with stakeholders, contribute to enhancements in processes, and support timely reporting obligations to AUSTRAC.

The bank promotes a flexible working environment and values professional development.

Qualifications

• Prior experience in AML/CTF investigations or compliance preferred.
• Understanding of the AML/CTF Act and AUSTRAC reporting requirements.
• Strong attention to detail and analytical capability.

Responsibilities

• Review alerts and customer activity to identify suspicious behaviour.
• Conduct investigations and contribute to Suspicious Matter Reports.
• Support timely reporting to AUSTRAC as per regulatory obligations.

Skills

Attention to detail

Analytical capability

Stakeholder engagement

Job description

Job Description

About the Role

We’re looking for a motivated AML/CTF Support Officer to join our AML/CTF team and play a key role in supporting our financial crime framework. This is an excellent opportunity for someone looking to develop foundations in their AML/CTF career to further develop their expertise in a supportive, purpose‑driven banking environment. You’ll gain experience in transaction monitoring, investigations, regulatory reporting and program uplift activities.

Key Responsibilities

In this role, you will:

Transaction Monitoring & Investigations

• Review alerts and customer activity to identify unusual or suspicious behaviour
• Conduct investigations and contribute to the preparation of Suspicious Matter Reports (SMRs)

AML/CTF Reporting & Compliance

• Support timely and accurate reporting to AUSTRAC in line with regulatory obligations
• Maintain appropriate documentation and audit trails
• Assist with onboarding reviews, KYC processes and enhanced due diligence activities
• Support periodic reviews of higher‑risk customers

Program Support & Uplift

• Contribute to improvements in AML/CTF controls, processes and systems
• Assist with internal reviews, audits and regulatory requests

Stakeholder Engagement

• Work closely with frontline teams to support understanding of AML/CTF obligations
• Provide practical, risk‑based guidance to the business

Desired Skills and Experience

About You

• Prior experience in AML/CTF investigations, financial crime or compliance is preferred; however, candidates with extensive Line 1 banking experience will also be considered
• Demonstrated understanding of the AML/CTF Act and AUSTRAC reporting requirements
• Experience in one or more of:
  • transaction monitoring
  • investigations / case management
  • KYC / onboarding / CDD
• Strong attention to detail and analytical capability
• Developing confidence in stakeholder engagement
• A proactive mindset and willingness to learn

What this role offers

• Exposure to a broad range of financial crime disciplines (beyond just monitoring)
• Opportunity to build end‑to‑end AML/CTF capability
• Supportive environment focused on development and coaching
• Pathway toward senior AML/CTF or compliance roles

We count on you. And you can count on us.

Why Defence Bank?

• Make real impact
  This is an opportunity to shape and embed first‑line risk capability across critical business areas, with strong leadership support and visibility.
• Purpose‑led banking
  What you do here genuinely matters. You’ll contribute to protecting members, enabling responsible growth and supporting the Defence community.
• Flexibility that’s genuinely lived
  We support flexible and hybrid working and trust our people to work in ways that support both performance and wellbeing.

Defence Bank is committed to providing equal opportunities for employment and seek a team that reflects our diverse community.

All successful candidates will be required to complete employment checks prior to an offer of employment.