Ambulatory Care Admin Officer (Level 3) - Patient Services

NSW Health; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Allocated Day Off

Parental leave

Annual leave loading

Salary Packaging

EAP counselling

Job summary

NSW Health is seeking an Administrative Officer (Level 3) for the Diabetes, Ambulatory Care Business Unit at Royal Prince Alfred Hospital. The role focuses on delivering excellent patient service and providing robust administrative support within a fast-paced outpatient setting.

Key tasks include managing patient contacts, supporting clerical duties, and aiding Medicare billing processes while contributing to a positive patient experience across the unit.

Qualifications

• Customer service experience in a healthcare setting.
• Ability to perform clerical duties accurately in a busy environment.
• Comfortable with using multiple clinical and administrative systems.

Responsibilities

• Deliver a high standard of customer service to patients and visitors.
• Provide administrative support across outpatient clinics.
• Support Medicare billing processes and related administrative tasks.

Skills

Customer service

Emotional intelligence

Clerical skills

Computer literacy

Tools

Clinical systems

Job description

NSW Health is seeking an Administrative Officer (Level 3) for the Diabetes, Ambulatory Care Business Unit at Royal Prince Alfred Hospital. The role focuses on delivering excellent patient service and providing robust administrative support within a fast-paced outpatient setting.

Key tasks include managing patient contacts, supporting clerical duties, and aiding Medicare billing processes while contributing to a positive patient experience across the unit.