Ambassador Program Lead — Part-Time, UQ Campus

Association of Postgraduate Students Inc.; Brisbane; On-site; AUD 42,000 - 46,000; Part time

Benefits offered by this job

Flexible working arrangements

Part-time role at UQ St Lucia

Hands-on volunteer management

Contribution to UQ community

Job summary

Association of Postgraduate Students Inc. (APS) seeks an organised Ambassador Coordinator to develop and support our student volunteer program at The University of Queensland (UQ) in Brisbane. This fixed-term, 0.6 FTE role runs Jan–Dec 2027, with extension possible, at APS’s St Lucia campus.

You will recruit, train and coordinate student ambassadors, manage rostering via Rosterfy, and support events. The role requires strong interpersonal skills, initiative and a hands-on approach in a small

Qualifications

• Experience in volunteer coordination or student organisations.
• Ability to recruit, train and support volunteers.
• Experience with rostering and event support.

Responsibilities

• Recruiting, onboarding and supporting student ambassadors across APS events and activities.
• Developing induction materials, training opportunities and resources for volunteers.
• Managing APS's Rosterfy platform including registrations, profiles and rosters.
• Planning volunteer requirements, rosters and shift allocations with APS staff.
• Maintaining regular communication with ambassadors and providing guidance.
• Attending events to coordinate volunteers and deliver briefings on-site.
• Responding to enquiries and scheduling conflicts.
• Developing initiatives to improve ambassador engagement and retention.
• Reviewing and improving recruitment, rostering and admin processes.
• Maintaining accurate volunteer records and monitoring participation.

Skills

Volunteer coordination

Event coordination

Interpersonal skills

Communication skills

Organisational skills

Tools

Rosterfy

Job description

Association of Postgraduate Students Inc. (APS) seeks an organised Ambassador Coordinator to develop and support our student volunteer program at The University of Queensland (UQ) in Brisbane. This fixed-term, 0.6 FTE role runs Jan–Dec 2027, with extension possible, at APS’s St Lucia campus.

You will recruit, train and coordinate student ambassadors, manage rostering via Rosterfy, and support events. The role requires strong interpersonal skills, initiative and a hands-on approach in a small