Alterationist

CHANEL; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Wellbeing programmes

Learning and development opportunities

Parental leave

Job summary

Chanel is seeking an Alterationist for our Fashion Boutique in Market Street, Sydney. The role focuses on precise garment alterations, fabric insights and collaboration with Fashion Advisors to deliver tailored solutions to clients.

You will work under the Boutique Manager, ensuring quality, timely service and maintaining Chanel’s reputation for craftsmanship and luxury standards. The position emphasizes client engagement in a fast-paced, luxury retail environment.

Qualifications

• Proficient in garment alterations with attention to detail and precision.
• Strong knowledge of fabrics, draping, fabrication and pressing.
• Excellent communication and teamwork to service clients in a luxury boutique.

Responsibilities

• Complete requested garment alterations within specified timelines and to high quality standards.
• Check pinning, pressing, preparation, and fitting on mannequins before client fittings.
• Learn seasonal collections to understand silhouettes and recommended alteration methods.
• Ensure alteration schedule is monitored and communicated to the team to deliver an optimal client experience.

Skills

Sewing & alterations

Fabric knowledge

Garment construction

Communication & teamwork

Tools

Sewing machine

Alteration forms

Job description

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

We are currently recruiting an Alterationist for our Fashion Boutique in Market Street Sydney.

The Alterationist addresses the meticulous alteration needs of our ready to wear collections ensuring essence of the garments while meeting customer preferences in a timely manner. You will collaborate closely with your team, offering expertise on fit, alteration possibilities, and Ready To Wear constriction and fabrication insights.

WHAT YOU NEED TO KNOW ABOUT THE ROLE

Reporting to our Fashion Boutique Manager, the Alterationist interacts closely with clients and works alongside Fashion Advisors to deliver tailored solutions. This role is pivotal in maintaining the boutique’s reputation for exceptional service and craftsmanship.

WHAT YOU WILL DO

Candidates should possess a keen eye for detail and precision, coupled with a deep understanding of fabrics, draping techniques, and garment construction. Effective communication skills are crucial for liaising with clients to ensure their needs are met with transparency and excellence.

In this role you will have the responsibility to:

• Complete requested garments alterations within specified timelines and to the highest standards of quality.
• Check pinning, press and prepare items, follow Alteration forms, assemble and finish, check fitting on mannequins prior to client fittings.
• Learn seasonal collections to understand silhouettes and styling gestures and recommended alterations methods accordingly.
• Ensure that the alteration schedule is properly monitored according to plan
• Communicate effectively with your team on any delays or issues to ensure the client experience is at its best.

WHAT YOU WILL BRING:

Success in this role requires a blend of technical proficiency in garment alteration, a discerning eye for quality, and the ability to work seamlessly within a team. Candidates should demonstrate excellent communication skills, adaptability, and a passion for delivering exceptional service.

Key requirements include:

• The ability to sew and alter garments to required specification, with accuracy and precision
• Thorough knowledge of fabrics, understanding of draping, fabrication and pressing.
• The ability to assess the impact of any alterations on the organization’s ready-to-wear and related accessory products.
• Excellent communication skills in order to communicate with clients on their alteration to ensure transparency and understanding of outcomes.
• The ability to work with a larger team to work with the Fashion Advisors in managing client expectations or limitations of tailoring requests when necessary.
• Productivity and high degree of organization with the understanding of working in a fast paced, deadline and service-oriented environment.

WHAT CHANEL CAN OFFER YOU

Through this role, you will have the opportunity to further develop your skills in garment alteration and customer service within the luxury fashion industry.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward