Aje Third in Charge - Castle Hill

Aje.; Sydney; Presencial; AUD 60.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous salary packaging

Staff discounts and staff wardrobe

Training and development programs

Career progression

Contra credit

Employee Assistance Program

Referral incentives

Descripción de la vacante

Aje is seeking a Third in Charge for our Castle Towers store in Sydney. You will join as a senior team member, supporting the Boutique Manager and leading by example on the shop floor.

You will deliver personalised service, style customers, and educate them on product fit and fabrication while staying current with collections and brand initiatives. You will act as a senior lead within the boutique, driving daily performance, coaching team members, coordinating operations, and ensuring high

Formación

• Experience leading in a boutique or fashion retail environment.
• Strong customer service and relationship-building skills.
• Ability to drive sales, KPIs and conversion through personalised service.
• Knowledge of current fashion trends and brand initiatives.

Responsabilidades

• Act as a key member of the boutique leadership team, supporting management while leading on the shop floor.
• Provide personalised styling and educate customers on product fit and fabrication.
• Drive brand awareness and loyalty through customer interactions.
• Achieve sales targets and KPIs through strong engagement and conversion.
• Build VIP relationships and conduct follow-ups.
• Maintain product knowledge and stay up-to-date with collections and initiatives.
• Lead daily operations including opening/closing procedures.
• Coach team members to deliver strong performance.
• Assist stock control and inventory management and ensure presentation standards.

Conocimientos

Retail leadership

Customer service

Sales targets

Visual merchandising

Team coaching

Herramientas

POS systems

Descripción del empleo

Join icon fashion house Aje as a Third in Charge at our Castle Towers store.

Aje was created in 2008 to translate the effortless Australian lifestyle into fashion.

Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful.

Our company strives to invite freedom of self-expression in each architectural store environment, bringing our customers a confidence and beauty that elevates their every day to an occasion.

About this opportunity:

Being experienced and passionate about retail, you will act as a key member of the boutique leadership team, supporting the Boutique Manager and Assistant Boutique Manager while leading by example on the shop floor.

• Ensure exceptional customer experience through personalised service and product knowledge.
• Create a personalised shopping experience by styling customers and educating them on product, fit, and fabrication.
• Act as a brand ambassador, driving brand awareness and loyalty through every customer interaction.
• Achieve sales targets and KPIs through strong customer engagement and conversion.
• Build and nurture relationships with customers, including growing the VIP customer base and conducting follow ups.
• Maintain strong product knowledge and stay up to date with current collections, trends, and brand initiatives.

• Act as a senior lead within the boutique, supporting the management team in driving daily performance and operational excellence.
• Lead by example in customer care, sales techniques, visual merchandising, and presentation standards.
• Support the coordination of daily operations, including opening and closing procedures.
• Provide feedback and insights to the management team on customer trends, performance, and opportunities.
• Assist in coaching and supporting team members to deliver strong individual and team performance.

• Support stock control and inventory management, including receiving, processing, and replenishing stock.
• Ensure the boutique is maintained to a high standard, including visual merchandising and overall presentation.
• Process transactions accurately through POS systems, including sales, exchanges, and refunds.
• Contribute to a positive team culture, fostering collaboration and accountability across the boutique.

What do we offer?

• Generous salary packaging
• It is hard to not embrace the Aje style with generous employee discounts and staff wardrobes
• Your growth is our growth, training and development programs are recommended and encouraged!
• Career progression
• You can earn Contra credit
• Access to our comprehensive Employee Assistance Program designed to support your wellbeing
• No key achievement and success goes unnoticed
• Referral incentives

At Aje Collective, we are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception.