Aje Inventory Lead - Harbourtown

Kamin Science Center; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Career progression

Contra credit

Employee assistance program

Referral incentives

Job summary

Aje Collective in Gold Coast invites applications for an Inventory Lead at our Harbourtown store. You will ensure exceptional customer service, educate shoppers on our fabrics, and uphold brand standards while leading stock control and back-of-house operations.

As a senior team member, you’ll coordinate stock rotations, assist in training and opening/closing shifts, and act as a brand ambassador across the store. Join a fashion house committed to inclusivity and dynamic growth.

Qualifications

• Experience in retail inventory control and customer service excellence.
• Ability to educate customers on fabrics, features, fit and functionality of products.
• Demonstrated leadership and ability to train/coach team members.

Responsibilities

• Provide impeccable customer service and create personalised shopping experiences.
• Educate customers on sustainable fabrics, features, fit and functionality.
• Act as brand ambassador and process sales through POS with accuracy.
• Receive, inspect and unpack shipments; manage stock and back-of-house organization.
• Lead opening/closing duties and coordinate with management.
• Train and coach team members; support management in stock planning and merchandising.

Skills

Inventory management

Customer service

Leadership

Visual Merchandising

Coaching & training

Stock control

Tools

POS system

Job description

Aje was created in 2008 to translate the effortless Australian lifestyle into fashion.

Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful.

Our company strives to invite freedom of self-expression in each architectural store environment, bringing our customers a confidence and beauty that elevates their every day to an occasion.

Join icon fashion house Aje as an Inventory lead at our Harbourtown store.

About this opportunity:

Being experienced and passionate about retail you will be responsible for:

Customer Service

• Providing impeccable customer service to all customers
• Creating a personalised shopping experience for the Aje customer, by effectively educating the customer on the sustainable fabrics, features, fit, and functionality of the product.
• Acting as a brand ambassador driven by your love for the brand
• Processing sales accurately through cash handling and the POS (point of sale) system

Inventory Management

• Actioning and managing all Floor to Door transactions, Click and Collects and Ship from store transactions in a timely manner
• Receive, inspect and unpack all incoming shipments, highlighting any discrepancies, damages and delays
• Process damaged stock on a timely basis according to company guidelines
• Accepting new deliveries and ensuring stock is unpacked, neat and tidy with correct labels attached
• Managing fortnightly stock rotation from 'home" back room to offsite (If the home has an offsite)
• Reporting, investigating and managing stock discrepancies efficiently
• Work with management team to understand sales trends and arrange back of house stock to ensure trending items can be accessed in a timely manner
• Ensuring product labels are constantly maintained to reflect accurate stock position for functionality

You will have:

• Inventory and customer focused
• Methodical
• Lead by example by always acting professionally
• Knows, accepts, and follows all policies and procedures
• Practices and encourages teamwork in all capacities
• Assists in training and coaching team members
• Support and coordinate the opening and closing of the store
• Supporting the management team and being a senior lead to your direct reports
• Uses initiative and decision-making skills, whilst ensuring all decisions are aligned to Aje and the boutique
• Ability to lift up to 16kg
• Visual Merchandising Experience

What do we offer?

• It is hard to not embrace the Aje style with generous employee discounts and staff wardrobes
• Your growth is our growth, training and development programs are recommended and encouraged!
• Career progression
• You can earn Contra credit
• Access to our comprehensive Employee Assistance Program designed to support your wellbeing
• No key achievement and success goes unnoticed
• Referral incentives

At Aje Collective, we are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception.