Airport Terminal Security Specialist

MSS Security; Hobart; On-site; AUD 60,000 - 70,000; Full time

Job summary

MSS Security is seeking professional Terminal Security Officers to join our team at Hobart International Airport. You will provide a visible security presence throughout the airport terminal and surrounding precinct, conducting patrols and engaging with passengers in a professional and supportive manner.

Ideal candidates will demonstrate de-escalation techniques, empathy, and the ability to communicate respectfully with distressed individuals.

Qualifications

• Proven ability to deescalate and manage challenging behaviours without escalation.
• Excellent interpersonal skills to engage distressed passengers.
• Previous security/aviation/public-facing experience is highly regarded.

Responsibilities

• Conduct security patrols of the terminal, forecourt, aprons, airport roads and car parks.
• Monitor and report security, safety and operational concerns and respond promptly to incidents.
• Apply verbal deescalation and conflict resolution techniques when responding to challenging or escalating behaviours.
• Provide first aid when required and assist distressed passengers.
• Maintain accurate security logs, patrol records and incident reports.

Skills

De-escalation techniques

Effective communication

Customer service

First Aid

CPR

Threat recognition

Job description

MSS Security is seeking professional Terminal Security Officers to join our team at Hobart International Airport. You will provide a visible security presence throughout the airport terminal and surrounding precinct, conducting patrols and engaging with passengers in a professional and supportive manner.

Ideal candidates will demonstrate de-escalation techniques, empathy, and the ability to communicate respectfully with distressed individuals.