Airport Shift Leader: Service, Sales & KPI Coach

Europcar Group; Perth; On-site; AUD 65,000 - 75,000; Full time

Job summary

Europcar Mobility Group in Perth Airport is seeking a Full Time Shift Supervisor to support the Station Manager, drive revenue, and deliver outstanding customer service across daily operations.

You will lead a small frontline team, manage rosters, monitor KPIs and cost controls, promote Europcar services, and maintain high service standards for customers and colleagues alike. This role requires strong people leadership and hands-on involvement in busy shift activities.

Responsibilities

• Lead a small frontline team and support the Station Manager.
• Manage rosters and scheduling.
• Monitor KPIs and implement cost controls.
• Promote Europcar services and maintain high service standards for customers and colleagues alike.

Job description

Europcar Mobility Group in Perth Airport is seeking a Full Time Shift Supervisor to support the Station Manager, drive revenue, and deliver outstanding customer service across daily operations.

You will lead a small frontline team, manage rosters, monitor KPIs and cost controls, promote Europcar services, and maintain high service standards for customers and colleagues alike. This role requires strong people leadership and hands-on involvement in busy shift activities.