Airport Rental Sales Agent: Customer Experience & Growth

Avis Budget Group; Wynyard; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive rate and bonuses

Employee discounts on car rental

Full training provided

Wellbeing programme with discounted保险

Employee Assistance Programme (EAP) 24

Job summary

Avis Budget Group International is seeking a friendly Rental Sales Agent for a casual, airport-based role. You will greet customers at the rental counter, market products and services, and handle bookings while delivering excellent service.

This position requires a full and valid driver’s licence, availability of at least four days per week, and the ability to learn ABG’s procedures and computer systems. Training is provided and there are opportunities to grow within the global organisation.

Qualifications

• Applicants must have a full and valid driver’s licence.
• Casual position requiring a minimum availability of 4 days per week.
• Ability to work in a fast paced environment while delivering exceptional customer service.
• Previous experience within retail, hospitality, customer service, sales or similar roles.
• Ability to follow procedures and adhere to company guidelines and standards.
• Comfortable learning and using various computer systems to accurately input rental information.

Responsibilities

• Establishing customer car rental needs by actively listening.
• Review ABG’s add-ons and services to determine what may best suit the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings in a timely, efficient and accurate manner.
• Answering customer questions and inquiries.

Skills

Full driver's licence

Casual availability 4 days/week

Customer service

Retail experience

Procedures compliance

Computer systems proficiency

Job description

Avis Budget Group International is seeking a friendly Rental Sales Agent for a casual, airport-based role. You will greet customers at the rental counter, market products and services, and handle bookings while delivering excellent service.

This position requires a full and valid driver’s licence, availability of at least four days per week, and the ability to learn ABG’s procedures and computer systems. Training is provided and there are opportunities to grow within the global organisation.