Airport Customer & Operations Specialist - Entry Level

Avis Budget Group International; Rockhampton Regional; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

5 weeks leave

Wellbeing program

Employee discounts

Mental health support

Comprehensive training

Job summary

Avis Budget Group is hiring in Rockhampton, QLD for a Rental Operations Agent who will greet customers at the counter, handle bookings, and answer inquiries at the airport location.

This entry-level role offers full training, a supportive team, and a clear path within a global company. Expect a competitive hourly rate with loadings and bonuses, plus staff parking and five weeks of annual leave.

Qualifications

• Experience in customer service, retail, hospitality, or sales is a plus.
• Strong communication and interpersonal skills.
• Comfortable using computer systems to manage bookings and rental information.

Responsibilities

• Interact with customers face to face at the rental counter.
• Process rental transactions, contracts and bookings.
• Clean the interior and exterior of vehicles per company standards.
• Inspect vehicles for damages from previous rentals.

Skills

Customer service

Retail experience

Sales experience

Job description

Avis Budget Group is hiring in Rockhampton, QLD for a Rental Operations Agent who will greet customers at the counter, handle bookings, and answer inquiries at the airport location.

This entry-level role offers full training, a supportive team, and a clear path within a global company. Expect a competitive hourly rate with loadings and bonuses, plus staff parking and five weeks of annual leave.