Air Cargo Operations Administrator

Randstad; Sydney; On-site; AUD 44,000 - 63,000; Full time

Benefits offered by this job

Free On-Site Parking

Full training on proprietary aviation®

Progression into operationalLeadership

Job summary

Randstad Pty is seeking an organised administrator to support day-to-day air freight movements, customs releases, and terminal documentation handovers. You will connect freight forwarders, airlines, warehouse teams, and regulatory bodies to ensure smooth cargo flow without delays.

The role requires 1+ years in freight forwarding or related logistics, familiarity with ICS and software like BluJay/Expedient, and strong data entry with MS Office competence.

Qualifications

• Industry experience: 1+ years in freight forwarding, air cargo operations, CTO, or transport administration.
• Familiarity with ICS and industry management software such as BluJay, Expedient, TM platforms, or cargo automation tools.
• Strong data entry accuracy (95%+ target) and solid MS Office skills (Outlook, Word, Excel).
• Understanding of air freight documentation (AWBs, manifests, clearance releases) is highly desirable.
• Professional phone manner, collaboration mindset, and ability to stay accurate during peak arrival windows.

Responsibilities

• Customs & Compliance: monitor ICS holds, status messages, and clearances; coordinate inspections with brokers, ABF and quarantine.
• Freight Documentation: process ABF, manifests, delivery orders, and release authorisations.
• Operational Invoicing: data entry, job costing, and billing in line with KPIs.
• Customer Support: provide updates to freight forwarders and clients on shipment status and handovers.
• Systems Administration: update platforms (BluJay, Expedient) to maintain records and track cargo flows.

Skills

Data entry accuracy

Professional phone manner

Collaborative communication

Tools

Integrated Cargo System (ICS)

BluJay

Expedient

TM platforms

Cargo Automation tools

Job description

Randstad Pty is seeking an organised administrator to support day-to-day air freight movements, customs releases, and terminal documentation handovers. You will connect freight forwarders, airlines, warehouse teams, and regulatory bodies to ensure smooth cargo flow without delays.

The role requires 1+ years in freight forwarding or related logistics, familiarity with ICS and software like BluJay/Expedient, and strong data entry with MS Office competence.