AI Transformation & Adoption Lead – SME&C

Avanade; Sydney; On-site; AUD 170,000 - 210,000; Full time

Job summary

Avanade is seeking an AI Transformation Change & Adoption Lead to drive adoption of the Agentic Platform, agent-based solutions and AI-enabled operating models within SME&C engagements across the APAC squad.

The role emphasizes governance, measured adoption, and turning AI initiatives into day-to-day practice with measurable business outcomes. It requires 7–15 years in change enablement and deep AI transformation experience.

Qualifications

• Bachelor's degree or equivalent; Master's preferred.
• 7–15 years of professional experience in Change Enablement.
• Experience in AI transformation and adoption preferred.

Responsibilities

• Lead the change and adoption approach for AI Transformation engagements, including Agentic Platform, Copilot, agent-based solutions and AI-enabled operating models
• Translate AI transformation strategies into practical adoption plans that support leadership alignment, user readiness, behaviour change and measurable business outcomes
• Partner operationally with the AI Specialist & GTM Lead to align adoption activities with AI propositions, GTM priorities, Microsoft plays and client value hypotheses
• Work with AI Architects and delivery teams to ensure agent design, deployment and lifecycle management are matched with clear human adoption, governance and operating model changes
• Define stakeholder groups, personas, use cases and adoption journeys for AI and agent-based solutions
• Develop enablement assets for AI adoption, including executive briefings, champion materials, responsible AI guidance, agent usage playbooks, training content and reinforcement plans
• Support responsible AI governance by helping clients and Avanade teams understand roles, decision rights, controls, escalation paths and appropriate human oversight
• Embed adoption and change activities into agent lifecycle management, including onboarding, usage measurement, feedback loops, improvement cycles and retirement / scaling decisions
• Identify adoption risks, trust barriers, workflow disruption, capability gaps and governance concerns related to AI and agent deployment
• Define and track AI adoption metrics such as usage, confidence, productivity signals, use case activation, responsible AI compliance behaviours and value realisation
• Capture lessons from AI engagements and convert them into repeatable adoption assets, AI transformation playbooks and reusable IP for the APAC squad
• Support internal adoption of agentic ways of working across delivery and operations where needed, helping teams use Avanade’s AI and agent capabilities consistently

Skills

Change management

AI adoption

Stakeholder management

Data analysis

Communication

Project management

Leadership

Organizational design

Team leadership

Education

Bachelor's degree

Master's degree preferred

Job description

Avanade is seeking an AI Transformation Change & Adoption Lead to drive adoption of the Agentic Platform, agent-based solutions and AI-enabled operating models within SME&C engagements across the APAC squad.

The role emphasizes governance, measured adoption, and turning AI initiatives into day-to-day practice with measurable business outcomes. It requires 7–15 years in change enablement and deep AI transformation experience.