AI Hub Lead for Transformation & Member Experience

RAA; Adelaide; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Free RAA premium road service

RAA Rewards Program

Generous discounts on all RAA products

Flexible work arrangements

Ongoing Training & Development & Study

Wellbeing facilities and Corporate健康?

Job summary

RAA, based in Adelaide, is launching a dedicated AI Hub. As Senior Manager, AI Hub, you will set the operating model, governance and delivery approach, leading a portfolio of AI initiatives to enhance member experiences and business performance.

You will work across technology, data, risk and governance to scale AI with trusted, responsible use, building a high-performing specialist team and embedding AI into the organisation's future.

Qualifications

• Significant experience leading AI, data, digital or business transformation initiatives in complex environments.
• Track record translating strategic ambitions into prioritised portfolios and measurable outcomes.
• Experience establishing or leading enterprise capabilities, centres of excellence or transformation functions.
• Strong stakeholder engagement with the ability to influence across technology, business, risk and governance.
• Understanding of responsible AI, governance, risk and compliance frameworks.
• Passion for building capability, adoption and helping organisations embrace new ways of working.
• JD can be reviewed here.

Responsibilities

• Build the AI Hub capability from the ground up.
• Establish operating model, governance and delivery approach for the AI Hub.
• Lead a portfolio of AI initiatives that improve member experiences, productivity and business outcomes.
• Collaborate across technology, data, risk, governance and business teams.
• Shape AI adoption at scale with trust, accountability and responsible use.
• Lead a specialist team and foster AI capability across the organisation.
• Make AI part of how RAA works, learns and grows.

Skills

AI leadership

Data transformation

Stakeholder engagement

Governance

Enterprise capabilities

Transformation management

Vision to execution

Job description

RAA, based in Adelaide, is launching a dedicated AI Hub. As Senior Manager, AI Hub, you will set the operating model, governance and delivery approach, leading a portfolio of AI initiatives to enhance member experiences and business performance.

You will work across technology, data, risk and governance to scale AI with trusted, responsible use, building a high-performing specialist team and embedding AI into the organisation's future.