AI-Driven Delivery & Resourcing Lead

Healthdirect Australia

Sydney

Hybrid

AUD 120,000 - 150,000

Full time

4 days ago

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Benefits offered by this job

Flexible work

Paid Parental Leave

Wellbeing program

Learning journeys

Job summary

Healthdirect Australia seeks a Delivery & Resourcing Lead to manage planning and resourcing across its Insights Division. Reporting to the Head of Analytics & Reporting, you will oversee demand, priorities and a single sprint plan across Analytics & Reporting and Enterprise Data Services, guiding the Business Analyst and ensuring capacity meets BAU and project work.

You will shape AI-enabled delivery practices, lead Jira/Replicon boards and drive performance metrics, with a focus on quality,

Qualifications

5+ years’ experience in delivery management or a project or portfolio environment.
Demonstrated experience leading people, setting clear accountabilities and supporting performance and development.
Proven Agile delivery management experience, including sprint planning, ceremonies, backlog refinement, estimation, capacity management and Jira administration.
Experience managing demand, resource allocations and time-recording data across BAU and project work, using systems such as Jira and Replicon.
Demonstrated use of AI as an integral part of professional practice, including sound judgement, quality assurance of outputs and capability building.
Strong analytical and reporting skills, including delivery metrics and dashboards that drive decisions.

Responsibilities

Own and simplify the front door to Insights, including prioritisation forums, so requestors understand the status of their work and the trade-offs involved.
Triage demand using AI-assisted analysis, agree priorities and delivery expectations, and make sure work is well defined and ready before commitment.
Maintain one live delivery and resource plan across Jira and Replicon, keeping demand, estimates, allocations and forecasts in sync.
Maintain the forward sprint and capacity view across BAU, projects, leave and overhead, replanning as priorities change.
Run Jira delivery ceremonies and maintain the board, ticket standards and queue health.
Manage timesheet integrity, project codes, contractor utilisation, budgets and schedules.
Act as the Insights Project Workstream Lead for corporate and Insights-led projects, coordinating schedules, dependencies, blockers and status reports.
Maintain productivity and utilisation measures, using AI-assisted reporting to surface exceptions and prompt action.
Build AI capability and delivery practice across the division through coaching, clear standards and practical support, and lead and develop the Business Analyst.