AI Delivery Lead — Transform Automation & Value

North Star Partners, LLC; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

North Star Partners is seeking an AI Transformation Lead to drive AI and automation initiatives across our financial services client. You will align business and technology teams, manage delivery plans, and measure adoption and benefits to improve productivity and customer experience.

The role requires strong delivery capabilities, governance awareness, and the ability to translate business needs into practical delivery plans with stakeholders across multiple units.

Qualifications

• Experience delivering technology, AI, automation, data or digital projects within a structured delivery environment.
• Strong stakeholder engagement skills and ability to translate business needs into delivery plans.

Responsibilities

• Own the delivery of AI and automation initiatives, managing planning, milestones, dependencies, risks, testing, release and handover.
• Work with business teams to assess opportunities, clarify expected benefits and prioritise use cases.
• Coordinate internal specialists and external vendors, resolve blockers and keep delivery moving.
• Partner with Change and business teams on communications, training and readiness, ensuring solutions become part of everyday work.
• Track adoption and benefits, including productivity gains, efficiency, service improvement and risk reduction.
• Ensure delivery meets privacy, security, governance and regulatory requirements.
• Establish consistent delivery practices, capturing lessons and improving how future initiatives are delivered.
• Experience delivering technology, AI, automation, data or digital projects within a structured delivery environment.
• Strong project delivery capability across planning, stakeholder coordination, risk management, testing and implementation.
• Practical understanding of AI, automation, data and cloud technologies, with the confidence to work closely with technical specialists.
• Experience supporting technology adoption and measuring business outcomes after implementation.
• Clear communication skills, with the ability to translate business needs into delivery plans and explain progress, risks and decisions.
• Strong organisation and follow-through, including managing vendors and several concurrent activities.
• An understanding of governance, privacy, security and compliance. Experience in insurance, financial services or another regulated industry would be valuable.

Job description

North Star Partners is seeking an AI Transformation Lead to drive AI and automation initiatives across our financial services client. You will align business and technology teams, manage delivery plans, and measure adoption and benefits to improve productivity and customer experience.

The role requires strong delivery capabilities, governance awareness, and the ability to translate business needs into practical delivery plans with stakeholders across multiple units.