AI & Data Senior Manager, FS

Accenture PLC; Sydney; On-site; AUD 210,000 - 320,000; Full time

Benefits offered by this job

Career development

Diverse projects

Education programs

Volunteer opportunities

Inclusive culture

Job summary

Accenture is seeking a Sydney/Melbourne-based SongData & AI Financial Services Lead to drive data-driven customer insights and AI-enabled strategies across the Marketing and Service value chain.

You will own the Data & AI-facing strategy, collaborate with cross-functional teams, and build growth through robust industry leadership in Financial Services.

Qualifications

• Bachelor-level degree in business, computer science, data science, software engineering, maths or economics.
• 8+ years delivering data-driven solutions across marketing or service value chain.
• 2+ years leading technical teams to deliver insights, personalisation and AI solutions.
• Experience driving business development, including shaping offerings and resourcing.

Responsibilities

• Drive growth and revenue through customer-centric analytical methods and agile ways of working.
• Develop marketing and service strategies enabling choices on customers, channels and routes to market.
• Lead initiatives on digital and technology innovation including Generative AI impacts.
• Transform how clients address and service customers effectively.
• Deliver Data & AI advisory projects focused on customer insights and predictive modelling.

Skills

Data & AI

Leadership

Business Development

Strategic Vision

Stakeholder Management

Education

Bachelor level or higher in Business / CS / Data Science or related field

Job description

Sydney / Melbourne –SongData & AIFS Lead

Company Overview

Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall ofthese services. With our thought leadership and culture of innovation, we apply industryexpertise, diverse skillsetsand next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core valuescompriseof Stewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity.

OurData & AIteam within AccentureSongfocuses onhelping clients drive performance optimisationthrough deep customer insights andimplementation of the latest Data & AI capabilities across the Marketing and Service value chain.The team collaborates with clients to accelerate theexperimentationlifecycle,deepenunderstanding of key customer value drivers,improvebusinessoutcomes, and drive innovationacross industries.

By joining AccentureSong’s Data & AIteam, you will be part of a global, dynamic, and innovative environment where you can make a meaningful impact on thecustomer of the future.

Overview of the Practice

AccentureSongenables leaders to act quickly and confidently as they look to the future. Through deep industry understanding,analysesand insights, we give ourclientsthe opportunity to grow in a new world powered by Data and AI. We are known for our ability to execute quickly, and we help our clientsidentifythe right path to competitiveness by innovating in business and technology. The service unit consists of a wide range of business functions and industry groups, and inthe Data & AIteamwe work from Strategy to Implementation where Data and AI are the focal points.

In our team you will:

• Drive growth and revenue generation throughapplicationofcustomer-centricanalytical methods andagileways of working.

• Develop modernmarketingand servicestrategies that allow organisations to make choices on their customers,channels,geographies, routes to market and products.

• Anticipate ways digital and technology innovation impacts business models and harness them to create new routes to growth, for example the impact Generative AI will have on organisations and people in the future.

• Transform and optimise how clientsaddress and servetheir customerseffectively.

• Generate sustained value throughimplementationofnext generationtechnologyand customer experience across the value chain.

Asthe SongData &AIFinancial Services Lead, you will:

• Marketing or Service Expertise: Bring deepfunctionalexpertisein in the Marketing or Service domain, acting as the Data & AI interlock with ourSong Marketing or Service practices. You willleverageyourcombined functional and technical skillset to drive sales growth,capability development, and presence of Data & AI offerings throughout our Song engagements.

• Industryexpertise: Bringdeep Financial Services industryexpertiseandthought leadership toclient engagements, helping to shape Accenture’s offerings and positioningwithin the domestic market.

• Business Development: Take ownership of the Song Data & AI Financial Services pipeline,bringing together domain experts from across the organisation to effectively drive sales andconnect the dots toidentifyopportunities across the portfolio.

• Talent Strategy: Supporttheteams recruitment processes bycontributingtostrategy, skills assessments, and interviewing.

• Data and AI: Deliver Data and AI advisory projectsfocused on customer insights, segmentation,personalisationand predictive modellingby solving client difficulties and needs through industry specific research.

• Consultingskills: Bringa well refined strategy & consulting skillset to client engagementsand business development, leading programme delivery and takingownership of sales opportunities end-to-end.

• **Strategic Vision:** Contribute towards overall Practice strategy andact as the teams GTM lead for Financial ServicesCustomer Data & AIopportunities.

• Collaboration & Stakeholder Management: Engage with cross-functional teams, including marketing, sales, and product development, to understand business needs, provide data-driven recommendations, and drive initiatives that enhance customer journeys.

• Leverage Song Capabilities: Collaborate with colleaguestouse Song Data & AI capabilities to drive client transformation for industry or functional use cases.

Desirable skills, qualifications, and experience:

• B.Sc./B.Eng./M.Sc./M.Eng./PhD degree(s) inBusiness Studies,Computer Science, Data Science, Software Engineering, Mathematics,Economics,or related field.

• 8+ years designing and delivering data-driven technical solutionsacross the Marketing or Service value chain. Sustained industry, product or commercial application experience is preferred.

• 2+ yearsleading technical teams to delivercustomer insights,personalisationandAI solutionsin a fast-paced, highly collaborative work environment.

• Expertisein leading teams and managing projects focused onleveragingData & AI capabilitiesdeliver customer insights,personalisationandpredictive modellingtoprogress the customer and marketing agenda.

• Provenexperience driving business development effortsto completionleading proposal developmentincluding shaping the offering,resourcingand costing.

• Strong communicationskills, with shownexpertisein articulating technical concepts and analysis to non-technical business leaders

• Shown experience in project and program management and in leading senior collaborators

• Experience in mentoring,leadingor coaching other team members.

Set yourself apart:

• Experience of driving value and growth-focused transformations in an organisation.

• Proven history of working on customer-centric projects in a top tier consulting firm or internal marketing/ servicestrategy team.

• Experience or knowledge of how to apply innovation for growth – for example, Generative AI solutions for growth.

What Accenture Offers:

• Greatprofessionaldevelopment opportunities to build your professional career based on your own aspirations, having support from your own mentor.

• Varied workas you will be working on projects across various industries such astelco, banking,insurance,the public sector, and more.

• Extensive education programs and development opportunities to develop your business acumen, technical and professional skills.

• Volunteering opportunities locally and around the world.

• A diverse, inclusive, and socially active workforce

• Progressiveemployee benefits to reflect our inclusive and respectful culture.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statementfor Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [e-mail] and cite the relevant Job Number, or contact us on+61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement