AI Copilot & Modern Workplace Support Specialist

4impact; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

4impact in Adelaide is seeking an AI Enablement & Modern Workplace Support Specialist to help rollout AI capabilities across the organisation, collaborating with Corporate IT and R&D to ensure users have the right tools, licensing, and support.

The role focuses on Microsoft 365 administration, Copilot enablement, licensing management, and end-user support, with a strong emphasis on user experience and adoption of AI initiatives.

Qualifications

• Experience with Microsoft 365 administration and licensing.
• Proven desktop support or end-user computing experience.
• Ability to roll out AI tools and support licensing and access requests.

Responsibilities

• Support the rollout and adoption of AI tools across the business.
• Assist with Microsoft Copilot enablement and user support.
• Manage Microsoft licensing, billing and access requests.
• Provide Windows and end-user support as needed.
• Collaborate with R&D to scale AI initiatives.
• Partner with stakeholders to drive adoption and improve user experience.

Skills

Microsoft 365 administration

Microsoft licensing

User provisioning

Desktop Support / EUC

Tools

Azure AD/Entra ID

Microsoft Copilot

Job description

4impact in Adelaide is seeking an AI Enablement & Modern Workplace Support Specialist to help rollout AI capabilities across the organisation, collaborating with Corporate IT and R&D to ensure users have the right tools, licensing, and support.

The role focuses on Microsoft 365 administration, Copilot enablement, licensing management, and end-user support, with a strong emphasis on user experience and adoption of AI initiatives.