Aged Care Scheduling Specialist

Kirinari Community Services; Albury City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

Annual leave 5 weeks

Dog-friendly workplace

Health & wellbeing programs

Growth opportunities

Job summary

Kirinari Community Services in Lavington is seeking a Community Scheduler to coordinate rosters for aged care clients, ensuring cost‑effective, timely shifts across regions.

This full‑time, permanent role based at our Lavington office offers salary packaging, five weeks annual leave, employee wellbeing programs, and a supportive, dog‑friendly environment.

Applicants must have rostering/admin experience and be able to work Monday to Friday 8am–4pm; notice of 4 weeks may apply if exiting early.

Qualifications

• Experience with rostering or scheduling in aged care settings.
• Strong customer service skills and clear communication.
• Proficient in rostering software and Microsoft Office.
• Ability to work under pressure and multi-task.
• Commitment to helping older people retain independence.

Responsibilities

• Coordinate rosters for aged care customers to ensure timely shifts.
• Liaise with customers and staff to resolve scheduling issues.
• Maintain accuracy in rostering under a fast-paced environment.
• Utilise Procura and Alyacare rostering and other in-house systems.
• Manage annual/sick/leave in line with industrial instruments.

Skills

Rostering

Scheduling

Procura

Alyacare rostering

Customer service

Attention to detail

Tools

Procura rostering

Alyacare rostering

Job description

Contract / Vacation New South Wales - (Lavington) Kirinari Corporate

This job is open for expressions of interest only

• More $$$ in your bank account with Salary Packaging options
• A fun and supportive work environment
• Annual Leave (5 weeks)
• Rewarding career pathways with opportunities for further growth
• Strong focus on employee health & wellbeing with assistance programs available
• Bring your dog to work!

Kirinari Community Services have a fantastic opportunity for a Community Schedulerto secure employment with a well-recognised, rapidly expanding and essential support service in our Lavingtonhead office.

Kirinari is a highly reputable and respected support service providing essential care and high-quality support to enrich the lives of our customers. Kirinari employ over 1500 staff in various regions across VIC, NSW, SA, QLD, ACT and TAS. Our core values guide our strong service delivery to enact positive change and choice in the lives of the clients we support.

Key Responsibilities:

The Community Scheduler coordinates rosters for our aged care customers across our service regions to ensure cost effective and timely allocation of shifts in-line with the relevant agreement. This position will liaise with customers and employees on a regular basis with a strong focus on problem solving and analytical thinking.

The Community Scheduler works in a fast-paced, high pressure environment where attention to detail is imperative for success. This position works with rostering software (Procura and Alayacare), Microsoft Suite and other in-house systems.

This position is a full-time permanent position, based in our Lavington office,

until December 2026- may conclude earlier with 4 weeks' notice in writing. With a roster of Monday to Friday 8am - 4pm. This position is to commence as soon as practicable.

• Ensuring consumer services are scheduled in a timely manner, liasing with relevant stakeholders to ensure efficient use of resources and in accordance with our customers' needs
• Providing timely notification to customers in relation to alterations to schedules and complete required documentation in our client management system
• Working closely with other stakeholders to ensure annual/sick/other leave is effectively managed to ensure customers are not impacted
• Ensuring rostering aligns with the relevant Industrial Instrument
• Achieving results in a skilled, diverse, and engaged manner that positively responds to change and deadlines
• Proactively investigating issues and working collaboratively to provide effective solutions

About You:

• Rostering/scheduling/workforce planning or a strong admin background with a love of puzzles and scheduling
• A passion for exceptional customer service, along with a friendly and confident phone manner
• Strong attention to detail
• Experience using Procura/Alyacare rostering will be highly regarded
• The ability to work under pressure in a fast paced environment
• Flexibility to adapt to a constantly changing environment and a willingness to learn
• Ability to build and maintain trust and confidence of stakeholders through building rapport, consistent performance and delivering on services
• A high level of computer literacy
• A demonstrated genuine commitment to helping older ageing people retain their independence so they can remain at home in the community
• Highly developed analytical and organisational skills with the ability to multi-task and prioritise workloads

Due to the high volume of applications, the recruitment process may commence before the closing date.

You must have the right to live and work in Australia.

Kirinari embrace Equal Employment Opportunity (EEO) that promotes a diverse workforce and encourage applications from First Nations & Torres Strait Islander Peoples and applicants from culturally and linguistically diverse (CALD) backgrounds. People of all ages and abilities including people with lived experience or knowledge of disability are also encouraged to consider a career with us.