Aged Care Operations Leader - Growth & Impact (Hybrid)

Dovida Australia; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Bonus opportunities

Flexible working hours

Office parking

Work from home options

Job summary

Dovida Australia is seeking an experienced Business Operations Manager to lead the Melbourne Inner North (Coburg) office, guiding the team through growth opportunities and continuous improvement while delivering outstanding care and service outcomes.

In this hands-on senior leadership role, you’ll manage operations in a fast-paced service-based environment, foster relationships, and drive business capability with support from the national office and regional leadership.

Qualifications

• Experience leading a business or standalone unit – ideally in aged care or healthcare services.
• Strong change-management and transformation skills.
• Proven track record of growing a business or business unit.

Responsibilities

• Lead the Melbourne Inner North (Coburg) office and team.
• Identify growth opportunities and drive improvements across operations.
• Strengthen community partnerships and stakeholder relationships.
• Deliver high-quality care outcomes through efficient processes.

Skills

Leadership

Change management

Business growth

Financial literacy

People management

Job description

About this opportunity

We're looking for an experienced Business Operations Manager (BOM) to lead our Melbourne Inner North (Coburg) office, guiding the team through growth opportunities, operational challenges and continuous improvement, while delivering outstanding care and service outcomes.

About this opportunity

We're looking for an experienced Business Operations Manager (BOM) to lead our Melbourne Inner North (Coburg) office, guiding the team through growth opportunities, operational challenges and continuous improvement, while delivering outstanding care and service outcomes.

This hands-on senior leadership role operates in a fast-paced service-based environment, where the ability to juggle priorities, yet systematically close out tasks that drive outcomes, is crucial.

Drawing on previous leadership experience, you’ll foster strong relationships with your team; motivating and guiding them to achieve business goals, as well as providing them with constructive and supportive feedback that drives business capability and aids personal growth. You will identify new business opportunities and develop and grow the business through strong community partnerships and networking.

This is an excellent opportunity to join a growing business, in a dynamic market, in a highly visible and impactful role. We have a strong community purpose, with clear organisational values and culture. This is a leadership role that embraces those who want to take ultimate responsibility for their role in our global organisation.

What’s in it for you?

• Great job satisfaction where you a making a difference to older people living in the community
• An excellent opportunity for an experienced leader looking to grow their career
• A welcome and supportive working environment locally, with support and guidance from the National Office Team, community of other BOM’s, and the VIC Regional Manager
• Be a part of a growing organisation with bonus opportunities
• Flexible working hours, and some opportunity to work from home, office parking.
  
  

About you:

• Relevant experience in managing a business or standalone business unit – ideally within the aged care sector.
• An ability to drive and implement organisational change and bring your team along a path of change-management.
• Demonstrated experience and a proven track record of managing and growing businesses, or business units.
• Experience in ensuring the continual improvement of business and financial processes and systems.
• Strong analytical and leadership skills and experience in developing and motivating a diverse team within the business
• Resilient and pragmatic approach
• Strong people management skills and understanding of the employment landscape in Australia.
• Sound commercial acumen - Strong financial literacy
  
  

We are a leading global brand

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

How do I apply? Please submit your resume and a cover letter detailing your suitability for this role