Aged Care Office Manager | People & Operations Lead

Estia Health; Adelaide; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Flexible/part time

Training & development

Team of specialists

Supportive culture

Job summary

We are seeking an Administration Officer at PumpEng in Adelaide to support our customer service and administration functions. The role involves handling quotations, PO matching, reception duties, and coordinating job orders with delivery schedules.

You will contribute to a safe, organized workplace and have the opportunity for career growth within the team, including training and development and working alongside specialists in mining and manufacturing domains.

Qualifications

• Commitment to safety protocols
• Minimum 3 years in a similar role
• Intermediate computer skills
• Australian working rights
• Scheduling experience (nice to have)
• Mining or manufacturing industry experience (nice to have)

Responsibilities

• Complete admin functions including quotations and purchase order matching
• Provide reception and administration support for the branch
• Maintain job orders and assembly orders and ensure job tracking aligns with schedules and delivery requirements
• Support in all aspects of customers’ requirements
• Assist procurement and logistics team when required

Skills

Customer service

Administrative support

Safety conscious

Computer skills

Australian working rights

Job description

Administration Officer

At PumpEng, we don’t just sell pumps and walk away – instead, we think of each customer as one of our partners. That’s what we call The PumpEng Way.

So here, you’ll join a committed and passionate team of people focused more than ever on making sure every day’s a good day at work – for our clients and for you.

We’re bringing a different way of doing things in the industry and a new era in dewatering management – and this is your chance to help us lead the way.

Join us as an Administration Officer and make it happen!

As our Administration Officer, you’ll be responsible for customer service and administration support for our Adelaide branch. We’re looking for someone who can apply their knowledge to ensure we are providing our customers with the highest level of service and support.

There is the potential for significant career growth within this position for the right candidate with clear and exciting pathways for advancement.

You’ll make an impact by:

• Completing admin functions including quotations and purchase order matching
• Providing reception and administration support for the branch
• Maintaining job orders and assembly orders and ensuring job tracking is line with schedules and delivery requirements
• Being supportive in all aspects of customers’ requirements
• Assisting the procurement and logistics team if required

What you'll bring

To succeed in this role, you’ll have:

• A commitment to safety protocols and a proactive approach to maintaining a clean and organised workplace
• A minimum of 3 years experience in a similar role
• Intermediate computer skills
• Have current Australian working rights

It's not a deal breaker, but we’d also love to see some of the following:

• Experience with scheduling
• Experience in the mining or manufacturing industry

Why PumpEng?

Pumps are what we do. Pumps are what we know. We are on a mission to redefine underground mine dewatering, prioritising excellence at every turn. Our commitment to innovation, reliability, availability, and personalised support throughout the product lifecycle ensures every mine operator a good day at work.

We are an Australian-based global Original Equipment Manufacturer (OEM) with a proud history of manufacturing and supplying tough submersible pumps to the underground and surface mining sector.

In 2025, PumpEng joined Franklin Electric (NASDAQ: FELE), a global company with over $2B in annual revenue. As part of Franklin, we combine local expertise with worldwide resources to deliver smarter, more reliable pumping solutions.

We’re bloody proud of everything we’ve achieved over the past 20 years, but our work isn’t finished yet.

This is your opportunity to be part of an exciting period of growth.

Here are some of the benefits you’ll receive when you join the PumpEng crew:

• Option of flexible/part time working arrangements for the right candidate
• Ongoing training and development opportunities (both in‑house and externally)
• Work alongside and learn from leading industry and application specialists
• Belong to a passionate, innovative and down‑to‑earth crew that has your back and takes pride in getting great results for customers and each other

Are you ready to take your career to the next level?

Join us at PumpEng as our Administration Officer and help shape your future and ours.

PumpEng is an equal opportunity employer and welcomes and respects the diversity of our clients and staff. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio‑economic background or personal experiences, our people are included and respected.

Base salary $80,000 + Super + Bonus Scheme + Group wide discounts