Aged Care Home Services Lead — Team Coach & Operations

UnitingCare Health Pty Ltd.; Brisbane; On-site; AUD 45,000 - 63,000; Full time

Benefits offered by this job

Superannuation

Salary packaging

Penalties & allowances

Not-for-profit salary packaging

Job summary

BlueCare seeks a Home Services Lead for Nowlanvil Aged Care Facility to lead daily food, cleaning and laundry operations, while coaching staff to deliver high-quality, person-centred care. This permanent full-time role emphasizes safety, compliance and continuous improvement across service delivery.

You will manage rostering, drive performance, and build strong relationships with residents, families, and stakeholders, contributing to a compassionate, safe and efficient environment.

Qualifications

• Certificate IV or Diploma in Leadership & Management (or equivalent).
• Trade qualification (e.g. Certificate IV in Hospitality) or equivalent supervisory experience.
• Food Safety Supervisor Certification.
• Ability to satisfy probity checks in line with legislation and BlueCare policies.

Responsibilities

• Lead the day-to-day delivery of food services, cleaning, and laundry services.
• Coach, support, and develop your team, building a strong, accountable culture.
• Ensure services are delivered safely, efficiently, and to a consistently high standard.
• Oversee rostering and operational performance.
• Maintain compliance with food safety, infection control, and quality standards.
• Build positive relationships with residents, families and internal stakeholders.
• Identify opportunities to improve service delivery and enhance the customer experience.
• Contribute to a culture of continuous improvement, quality, and care.

Skills

Food safety

Infection control

Team leadership

Roster management

Communication

Education

Leadership & management qualification

Trade or supervisory qualification

Food Safety Supervisor Certification

Probity checks

Job description

BlueCare seeks a Home Services Lead for Nowlanvil Aged Care Facility to lead daily food, cleaning and laundry operations, while coaching staff to deliver high-quality, person-centred care. This permanent full-time role emphasizes safety, compliance and continuous improvement across service delivery.

You will manage rostering, drive performance, and build strong relationships with residents, families, and stakeholders, contributing to a compassionate, safe and efficient environment.