Aged Care Admin & Rostering Specialist

Mercy Health Australia; City of Melbourne; On-site; AUD 60,000 - 76,000; Full time

Job summary

Mercy Place Parkville in Melbourne is seeking an organised Administration Officer to join the aged care team. You will support day-to-day operations, coordinate staff rosters, manage workforce data, and liaise with residents, families, and staff to ensure confidential, high-quality service.

You’ll work under the Precinct Manager, using Workday and Rostering systems to keep records accurate and up-to-date, while helping prepare reports and correspondence with a strong customer-service focus.

Qualifications

• Experience in administrative roles in aged care is preferred.
• Experience with rostering and workforce coordination.
• Proficiency in Microsoft Office Suite.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide comprehensive administrative support to the Service Manager.
• Coordinate staff rosters and scheduling using Workday and RosterOn.
• Prepare reports, meeting minutes, and correspondence as required.
• Maintain accurate records, filing systems, and document storage.

Skills

Workday proficiency

Roster planning

Microsoft Office

Communication skills

Confidentiality

Customer service

Education

Relevant administrative qualification

Tools

RosterOn

Job description

Mercy Place Parkville in Melbourne is seeking an organised Administration Officer to join the aged care team. You will support day-to-day operations, coordinate staff rosters, manage workforce data, and liaise with residents, families, and staff to ensure confidential, high-quality service.

You’ll work under the Precinct Manager, using Workday and Rostering systems to keep records accurate and up-to-date, while helping prepare reports and correspondence with a strong customer-service focus.