Aged Care Admin & Rostering Officer

Southern Cross Care (Vic); Williamstown; On-site; AUD 55,000 - 65,000; Full time

Job summary

Mercy Health is seeking an Administration Officer in Williamstown, SA to support the Service Manager with daily administrative tasks. You will be the first point of contact for residents, families and staff, providing courteous reception and rostering of staff at the facility.

Key duties include facilitating communication for office admin needs, maintaining clerical and data storage, and delivering timely support to managers.

Qualifications

• Previous experience in an administrative role, preferably in a healthcare or aged care setting.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Roster Management and Finance Management.
• High level of interpersonal, organisational & communication skills (written and verbal).
• High attention to detail and knowledge of roster planning.
• Excellent time management and ability to manage conflicting priorities.
• Experience in Aged Care or Health environment is desirable but not essential.
• A sense of empathy and compassion for elderly residents and their families.
• A commitment to maintaining confidentiality around client data records.

Responsibilities

• This role will support the Service Manager in a range of day to day administrative and support tasks.
• Being the first point of contact for residents, families and staff, you will provide courteous reception and administrative support, including rostering of staff at the facility.
• Facilitate communication with residents and/or their families and staff regarding office administration requirements.
• Responsible for day-to-day activities of the office ensuring administrative, clerical and reception services are provided.
• Provide timely and effective support to managers and maintain document/data storage.

Skills

Office administration

Roster management

Finance management

Interpersonal skills

Organisational skills

Written communication

Time management

Attention to detail

Empathy

Tools

Microsoft Office

Job description

Mercy Health is seeking an Administration Officer in Williamstown, SA to support the Service Manager with daily administrative tasks. You will be the first point of contact for residents, families and staff, providing courteous reception and rostering of staff at the facility.

Key duties include facilitating communication for office admin needs, maintaining clerical and data storage, and delivering timely support to managers.