Aftermarket Sales Representative

Crown Equipment; Darwin; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Discounts and cashback

Health & wellbeing platform

Corporate health insurance

Inclusive working environment

Employee assistance program

Job summary

Crown Equipment seeks an Aftermarket Sales Representative in Darwin to manage customer accounts, drive growth, and convert opportunities into truck repair orders. You will promote preventive maintenance plans, negotiate service agreements, and upsell related products.

Strong communication, organization, and CRM skills are essential for success in a fast-paced environment. The role offers an uncapped commission structure and additional earning opportunities, with a customer-first approach and a

Qualifications

• Mech aptitude - first or second year apprentice, does not have to have finished your trade qualifications.
• Exceptional communicator - clear, confident, and persuasive.
• Relationship builder - trusted by customers and colleagues alike.
• Organized and adaptable - thrives under pressure and manages priorities.
• Tech-savvy - solid Microsoft Office skills and CRM know-how.
• Negotiation pro with sharp attention to detail.
• Self-motivated with a results-driven approach.

Responsibilities

• Own your accounts - manage customer needs with precision and care.
• Drive growth - win new service for the branch by securing orders for truck repairs through cold calls, presentations, and smart follow-ups.
• Secure the deal - lock in truck repair orders for core and non-core products.
• Promote PMP agreements - introduce and sell preventive maintenance plans to new customers.
• Negotiate like a pro - craft tailored service and training agreements that deliver value.
• Spot opportunities - upsell support products, truck repairs, batteries sales, rental leads, and training opportunities.
• Keep it moving - process orders quickly, efficiently, and with a smile.
• Act fast - respond to leads within KPI timeframes.
• Build trust - create lasting relationships through open, honest communication.
• Stay organized - log every interaction in the CRM for seamless follow-up.

Skills

Mechanical aptitude

Exceptional communicator

Relationship builder

Organized and adaptable

Tech savvy

Tools

CRM

Microsoft Office

Job description

Aftermarket Sales Representative (ASR)

We are seeking a dynamic and motivated Aftermarket Sales Representative (ASR) to join our team in Darwin.

What you\'ll do

• Own your accounts - manage customer needs with precision and care.
• Drive growth - win new service for the branch by securing orders for truck repairs through cold calls, presentations, and smart follow-ups.
• Secure the deal - lock in truck repair orders for core and non-core products.
• Promote PMP agreements - introduce and sell preventive maintenance plans to new customers.
• Negotiate like a pro - craft tailored service and training agreements that deliver value.
• Spot opportunities - upsell support products, truck repairs, batteries sales, rental leads, and training opportunities.
• Keep it moving - process orders quickly, efficiently, and with a smile.
• Act fast - respond to leads within KPI timeframes.
• Build trust - create lasting relationships through open, honest communication.
• Stay organized - log every interaction in the Customer Relationship Management (CRM) for seamless follow-up.

This role has a lucrative uncapped commission structure and additional earning opportunities.

Who we are looking for

A hungry salesperson with a few years sales experience preferably in the automotive or aftermarket industry.

• Mechanical aptitude - first or second year apprentice, does not have to have finished your trade qualifications
• Exceptional communicator - clear, confident, and persuasive.
• Relationship builder - trusted by customers and colleagues alike.
• Organized and adaptable - thrives under pressure and manages priorities.
• Tech-savvy - solid Microsoft Office skills and CRM know-how.
• Negotiation pro with sharp attention to detail.
• Self-motivated with a results-driven approach.

The successful applicant must provide evidence of their legal right to work in Australia.

What sets us apart?

Crown\'s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that\'s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market.

The Company has operations in all Australian States and territories as well as many regional locations.

The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading edge technology.

Come join a team of over 500 technicians Australia wide today!