Advisor Strategy

NSW Fair Trading; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

NSW Fair Trading is seeking an Advisor Strategy within the Consumer Affairs Branch in Parramatta. The role focuses on providing high‑quality strategic advice, synthesising information from multiple sources, and translating complexity into practical recommendations for strategy, policy, and operations.

The position sits in the Strategy and Engagement team and offers hybrid work arrangements with mandatory 2–3 days in the Parramatta office.

Qualifications

• Tertiary qualification in a relevant field and/or relevant work experience.
• Appointment and ongoing assignment may be subject to restrictions and probity screening.
• Experience in government/regulatory contexts is desirable.

Responsibilities

• Undertake research and analysis to identify consumer trends and issues for evidence-based advice to Consumer Affairs management.
• Contribute to strategic initiatives to protect consumers and support enforcement priorities.
• Build strong stakeholder relationships to support business objectives and cross‑branch collaboration.
• Coordinate activities for priority initiatives, including workshops and working groups.
• Evaluate impact of strategy initiatives to inform improvements.

Skills

Strategy development

Policy analysis

Research

Stakeholder management

Education

Tertiary qualification

Job description

Advisor Strategy Clerk Grade: 7/8 ($116,981 - $129,492 base + super) Employment Type: Ongoing, Full-time. Hybrid work arrangements, Parramatta. Office attendance required 2–3 days per week. This role sits within the NSW Fair Trading Division in the Strategy and Engagement team, as part of the Consumer Affairs Branch. An exciting opportunity has arisen within NSW Fair Trading for an Advisor Strategy in our Consumer Affairs branch. We’re looking for a strategic and forward‑thinking professional who can contribute to providing high‑quality strategic advice and evidence‑based recommendations on strategy, policy and operational matters. You’ll be skilled at synthesising information from multiple sources to support decision‑making, including identifying emerging consumer trends, risks and opportunities, and translating complexity into practical advice and solutions. You’ll also work across the branch to enable and support the delivery of our Consumer Affairs compliance and enforcement priorities.

Be Part of the Future of Fair Trading NSW Fair Trading is working to ensure safe marketplaces for goods, services and homes in NSW. At NSW Fair Trading, we’ve been on an exciting journey of transformation – reimagining how we deliver for the people and communities of NSW. Through our recent organisational realignment, we’ve built a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive. We’re creating a more modern, responsive and risk‑based Fair Trading – one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata, property and consumer markets we serve. This next phase brings new and exciting opportunities to join us in shaping “the new way” – where you can help design smarter regulation, improve customer experiences, and make a real difference for the people of NSW.

If you’re someone who:

• Thinks deeply about the needs of people and communities
• Is motivated by great outcomes, not just processes, and
• Wants to be part of an organisation that’s transforming how regulation works

— then there’s a place for you in our future.

About the Role

What You’ll Do

• Undertake research and analysis to identify trends and issues facing consumers to inform evidence‑based advice to Consumer Affairs management and teams
• Contribute to the development and delivery of strategic initiatives to protect consumers, as part of Consumer Affairs branch’s compliance and enforcement priorities.
• Build and maintain strong stakeholder relationships to support the delivery of business objectives, including with policy and other strategy functions in NSW Fair Trading.
• Coordinate and support activities for various Consumer Affairs priority initiatives, including workshops, working groups and other forums.
• Evaluate the impact of strategy initiatives and apply insights to improve future initiatives across the branch.

To Be Successful in This Role

• Demonstrated experience in strategy, policy, and/or legal analysis and development, ideally in a government, regulatory or consumer advocacy context.
• Excellent research and written and verbal communication skills, including identifying emerging trends, risks, and opportunities and translating into clear strategic options and recommendations.
• Proven ability to manage multiple priorities and projects concurrently.
• A collaborative approach and commitment to achieving quality outcomes.

Essential Criteria

• Tertiary Qualification in relevant field and/or relevant work experience.
• Appointment and ongoing assignment may be subject to restrictions and the satisfactory participation in mandatory pre‑employment and ongoing probity screening, in accordance with relevant Legislation and/or related policies.

Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation.

For enquiries relating to recruitment please contact Jessica Love via [e-mail].

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Thursday 12th November, 2026 (11:59pm)

Belong in our diverse and inclusive workplace. The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail]. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process