Adventure Travel Planner

Elite Escapes; Margaret River; Remote; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Fully remote work

Onboarding & training

Collaborative team

Growth opportunities

Job summary

Elite Escapes seeks a Remote Adventure Travel Planner (Sales-Focused) to design custom itineraries, guiding clients from inquiry to reservation with destination expertise and a consultative sales approach.

This fully remote role in Australia offers onboarding, a collaborative team, and clear paths to leadership and higher earnings, leveraging AI tools to elevate responses and craft memorable travel experiences.

Qualifications

• Excellent written and verbal communication.
• Ability to understand client needs, budgets and preferences.
• Willingness to learn and adapt to AI tools.

Responsibilities

• Understand client travel needs, preferences, and budgets.
• Book journeys via email, chat, and phone to convert inquiries into trips.
• Resolve issues quickly to ensure smooth travel from booking to homecoming.
• Spot trends in feedback to tailor future bookings.
• Improve response times to boost client satisfaction.
• Nurture post-booking relationships for ongoing support.
• Deliver high-touch service with empathy and expertise.

Skills

Communication skills

Client-focused

Tech-savvy

Passion for travel

Tools

AI tools familiarity

Job description

Job brief

Join Elite Escapes and turn your passion for travel into your next career.

As a Remote Adeventure Travel Planner (Sales-Focused), you'll turn travel dreams into booked itineraries by pairing destination expertise with a consultative, client-first sales approach. You'll design custom trips while guiding clients from their first what if? to a confirmed reservation — whether it's a solo escape, a group getaway, a destination wedding, or a family travel experience.

What You'll Do

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone — transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Nice to Have

• Travel industry savvy (preferred, not required — zero experience also welcome)
• Stellar written and verbal communication skills
• Comfort with technology and AI tools (you'll train you on the rest)
• Passion for travel, adventure, and curiosity about the world

What You Get

• Fully remote work
• Comprehensive onboarding and training
• Great team atmosphere with collaborative, supportive colleagues
• Growth potential with clear paths to leadership and higher earnings

Who We Are

We curate journeys that turn travel dreams into reality. We believe travel and adventure should create transformative, lifelong memories — that's why we partner with advisors who share that passion.