Adventure Retail Lead - Grow Teams & Customer Experience

Kathmandu; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

B Corp certified

Job summary

Kathmandu Toowoomba is hiring a Full Time Assistant Store Manager to lead the daily store operations and develop a high‑performing team that lives our passion for the outdoors. You'll drive exceptional customer service, manage stock and merchandising, and contribute to a culture of teamwork and adventure, with great staff discounts and career growth opportunities across the brand.

Join a brand with purpose — B Corp certified — where sustainability and people come first, and your contributions

Responsibilities

• Lead and develop your team through coaching, mentoring and building an inclusive culture.
• Deliver a customer-obsessed service mindset and convert enthusiasts into loyal brand advocates.
• Drive store operations: stock management, merchandising, standards and daily processes.
• Apply strong commercial awareness by tracking KPIs, targets and local trends.
• Champion outdoors and sustainability, inspiring customers with authentic passion.

Job description

Kathmandu Toowoomba is hiring a Full Time Assistant Store Manager to lead the daily store operations and develop a high‑performing team that lives our passion for the outdoors. You'll drive exceptional customer service, manage stock and merchandising, and contribute to a culture of teamwork and adventure, with great staff discounts and career growth opportunities across the brand.

Join a brand with purpose — B Corp certified — where sustainability and people come first, and your contributions