Adventure Climb Leader — Guide, Safety & Guest Experience

Howard Smith Wharves; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

50% team discount precinct wide

Career development opportunities

Wellbeing initiatives (yoga, run club,

Confidential counselling services

Team recognition rewards

Extra week of annual leave after 5 yrs

Inclusive culture and growth

Growth phase with Artemus Group

Job summary

Story Bridge Adventure Climb is seeking expressions of interest for Climb Leaders in Brisbane. You will lead groups up the iconic Story Bridge, provide guidance and ensure safety and high-quality guest service throughout the experience.

Ideal candidates are energetic, great communicators with a passion for adventure and a customer-focused mindset. Roles require weekend/evening availability and a willingness to obtain a Blue Card and First Aid certification.

Qualifications

• Energetic and enthusiastic individuals who love engaging with people and creating unforgettable experiences.
• Confident communicators with strong interpersonal skills and a passion for adventure.
• Team player with a positive attitude and a strong focus on safety and customer service.
• Must be comfortable working at heights and able to stay calm under pressure.
• Availability including weekends, public holidays, and evenings.
• Must hold or be willing to obtain a current Blue Card for working with children.
• Must be willing to complete a First Aid Certificate.

Responsibilities

• Lead groups of climbers on ascent to the top of Story Bridge.
• Provide guidance, instruction and maintain high level of customer service during climb.
• Support safety protocols and ensure a positive guest experience.

Skills

Energetic

Confident communicators

Team player

Comfortable at heights

Flexible availability

Blue Card

First Aid Certificate

Job description

Are you ready to reach new heights? Story Bridge Adventure Climb are seeking expressions of interests for Climb Leaders!

At Story Bridge Adventure Climb, we offer thrilling and unforgettable experiences for adventure seekers and tourists alike. As a leading provider of adventure climbs, we are dedicated to providing safe and exhilarating journeys for our customers. We are currently seeking enthusiastic Climb Leaders to join our team and help create lifelong memories for our guests.

As a Climb Leader, you will play a crucial role in ensuring the safety and enjoyment of our customers during the Story Bridge Adventure Climb. You will be responsible for leading groups of climbers on their ascent to the top of the iconic Story Bridge, providing guidance, instruction, and maintaining a high level of customer service throughout the entire climb.

What we’re looking for:

• Energetic and enthusiastic individuals who love engaging with people and creating unforgettable experiences.
• Confident communicators with strong interpersonal skills and a passion for adventure and outdoors.
• Team player with a positive attitude and a strong focus on safety and customer service.
• Comfortable working at heights and able to stay calm under pressure.
• Flexible with availability — including weekends, public holidays, and evenings.
• Must hold (or be willing to obtain before starting) a current Blue Card for working with children.
• Must be willing to complete a First Aid Certificate

Why Work for Us?

• 50% team discount precinct wide
• Development opportunities/career pathways
• Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services
• Team recognition rewards
• Extra week of annual leave after 5 years of service
• A collaborative and inclusive work culture, where your contributions truly matter.
• The chance to play a critical role in the exciting growth phase of ARTEMUS Group.

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!