Admissions Adviser

Endeavour College of Natural Health; Sydney; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Paid parental leave

24/7 Employee Assistance Program

Wellness Clinic consultations

Flexible hybrid working arrangements

Modern campus facilities

Staff events and celebrations

Job summary

Endeavour College of Natural Health is Australia’s largest private higher education provider of natural medicine. The Admissions Adviser supports prospective students throughout the enrolment journey by responding to course enquiries and advising on study options and enrolment processes, while developing strong relationships to achieve enrolment targets across natural health and creative arts courses.

The role is Permanent | Full-Time with Hybrid working at the Haymarket location, Sydney.

Qualifications

• Experience in sales, customer engagement, or target-driven roles.
• Proven ability to convert leads through consultative conversations.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Genuine passion for student-focused solutions.

Responsibilities

• Respond to prospective student enquiries and follow up to progress enrolments.
• Provide personalised advice on course options, fees, and enrolment pathways.
• Engage applicants and partially enrolled students to drive enrolment completion.
• Build relationships with prospective students and deliver exceptional enrolment experiences.
• Maintain CRM records and compliance documentation; collaborate with internal teams.

Skills

Sales experience

Lead conversion

CRM proficiency

Enrolment guidance

Communication skills

Tools

CRM software

MS Office

Job description

Endeavour College of Natural Health is Australia's largest private higher education provider of natural medicine. For over 50 years, we've empowered students through quality education and industry-leading learning experiences. Guided by our values of positivity, authenticity, responsibility, clarity and student centricity, we're committed to making a meaningful impact on the future of health education.

Job Description

Permanent | Full-Time | Hybrid working | Haymarket location

The Admissions Adviser supports prospective students throughout the enrolment journey by responding to course enquiries, providing advice on study options and enrolment processes, and developing strong relationships to achieve enrolment targets across natural health and creative arts courses.

Key Responsibilities

• Respond to and follow up on prospective student enquiries, using the trusted Adviser framework to build rapport and progress enrolments
• Provide personalised advice on course options, study requirements, fees, and enrolment pathways to support informed decision-making
• Proactively engage applicants and partially enrolled students to drive enrolment completion and achieve KPIs/KPAs
• Build positive relationships with prospective students, delivering an exceptional experience throughout the enrolment journey
• Maintain accurate CRM records and compliance documentation while collaborating with internal teams to support student enquiries, reporting, and enrolment activities
  

Qualifications

• Demonstrated success in a sales, customer engagement, or target-driven environment
• Strong results focus, with the drive to set goals and consistently achieve performance targets
• Proven ability to convert leads through consultative conversations, presentations, and effective questioning techniques
• Excellent organisational and time-management skills, with a structured approach to managing competing priorities
• Highly developed communication and interpersonal skills, coupled with adaptability and a genuine passion for delivering student-focused solutions
  

Additional Information

• The successful candidate will be subject to an Australian Federal Police check (paid by Endeavour)
  

Our benefits include:

• Paid parental leave and a 24/7 Employee Assistance Program to support your wellbeing
• Unlimited complimentary Wellness Clinic consultations and discounted dispensary products
• Flexible hybrid working arrangements and modern campus facilities
• A supportive, collaborative culture with regular staff events and celebrations
  

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.