Clinic & Campus Manager - Sydney

Endeavour College of Natural Health; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Free unlimited clinic consultations

15% discount on clinic dispensary and

Employee Assistance Program

Healthy snacks

Campuses near public transport

Job summary

Endeavour College of Natural Health in Sydney seeks a Clinic and Campus Manager to lead day-to-day clinic and campus operations, ensuring a high-quality student experience and a safe, inclusive campus. Reporting to the Director of Operations, you will develop the Administration team, coordinate student engagement, manage budgets, and drive WHS, risk and continuous improvement across campus.

This role requires strong leadership, strategic planning and stakeholder collaboration within a regulated

Qualifications

• A degree qualification and a minimum of 5 years’ management experience in a similar operational, service, education, health or related environment.
• Strong operational, organisational and planning skills, with the ability to manage competing priorities and deliver effective outcomes within a complex service environment.
• Proven team leadership, communication and stakeholder management skills, with demonstrated experience working collaboratively across multiple teams and stakeholders.
• Demonstrated experience in WHS, risk management, compliance, incident management and continuous quality improvement.
• Strong capability in complex case management, including assessing issues, coordinating appropriate responses and escalating matters where required.
• Demonstrated commercial acumen, sound judgement and problem‑solving skills, including experience managing budgets, performance and operational targets, with a strong customer and student focus.

Responsibilities

• Leading day‑to‑day clinic and campus operations, ensuring effective service delivery, resourcing, facilities management and a positive student and staff experience.
• Leading and developing the Clinic and Campus Administration team, including recruitment, onboarding, performance management and professional development.
• Coordinating and delivering student engagement initiatives, including open days, student‑led events, graduations and campus activities, while building relationships with students, alumni and community partners.
• Overseeing clinic performance, including bookings, utilisation, revenue, stock and client engagement, and identifying opportunities to improve outcomes.
• Managing campus budgets, expenditure and resources, working with internal and external stakeholders to achieve effective financial and operational outcomes.
• Championing campus WHS, including risk management, emergency preparedness, compliance and continuous improvement across the clinic and campus.

Skills

Management experience

Operational planning

Team leadership

Stakeholder management

WHS & compliance

Budgeting & finance

Education

Degree qualification

Job description

Endeavour College of Natural Health is Australia’s leading higher education provider in natural health, delivering nationally recognised degrees, and diplomas, in areas such as Naturopathy, Clinical Nutrition and Acupuncture. With campuses across Australia and a strong online learning platform, Endeavour is committed to advancing the quality and credibility of natural health education through evidence-based practice, hands‑on clinical training, and a focus on student success and community wellbeing.

Job Description

Permanent, Full-Time

Reporting to the Director of Operations, the Clinic and Campus Manager is accountable for the overall performance, operations and experience of the clinic and campus. The role ensures a safe, seamless and high-quality student experience while supporting a vibrant, inclusive and well-connected campus environment.

Key responsibilities

• Leading day‑to‑day clinic and campus operations, ensuring effective service delivery, resourcing, facilities management and a positive student and staff experience.
• Leading and developing the Clinic and Campus Administration team, including recruitment, onboarding, performance management and professional development.
• Coordinating and delivering student engagement initiatives, including open days, student‑led events, graduations and campus activities, while building relationships with students, alumni and community partners.
• Overseeing clinic performance, including bookings, utilisation, revenue, stock and client engagement, and identifying opportunities to improve outcomes.
• Managing campus budgets, expenditure and resources, working with internal and external stakeholders to achieve effective financial and operational outcomes.
• Championing campus WHS, including risk management, emergency preparedness, compliance and continuous improvement across the clinic and campus.

Qualifications

• A degree qualification and a minimum of 5 years’ management experience in a similar operational, service, education, health or related environment.
• Strong operational, organisational and planning skills, with the ability to manage competing priorities and deliver effective outcomes within a complex service environment.
• Proven team leadership, communication and stakeholder management skills, with demonstrated experience working collaboratively across multiple teams and stakeholders.
• Demonstrated experience in WHS, risk management, compliance, incident management and continuous quality improvement.
• Strong capability in complex case management, including assessing issues, coordinating appropriate responses and escalating matters where required.
• Demonstrated commercial acumen, sound judgement and problem‑solving skills, including experience managing budgets, performance and operational targets, with a strong customer and student focus.

Advantageous to have

• Experience working within a regulated environment with a strong focus on student/client safety, compliance and operational risk.
• Educational or clinical experience, particularly in environments involving student or client‑facing service delivery.
• Experience, background or knowledge within the natural health industry, including an understanding of natural health‑related disciplines.
• Experience or knowledge of higher education environments, particularly within a clinic‑based or student‑facing setting.
• Strong campus and facilities management experience, including responsibility for operational readiness, safety, facilities and service delivery.

Additional Information

Why Join Endeavour? We value our people, as such we focus on their continued professional development as well as their physical and mental wellbeing. Perks of working at Endeavour include:

• FREE UNLIMITED clinic consults in all of our disciplines
• Opportunities to participate in professional development courses and activities
• 15% off all clinic dispensary and retail products
• Employee Assistance Program
• Healthy snacks
• Beautiful campuses and office located conveniently near public transport
• Regular staff social events

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe’reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.