Administrator (Support & Operations)

HCLTech; Western Australia; On-site; AUD 60,000 - 90,000; Full time

Job summary

HCL Technologies Limited in Perth is seeking an Administrator (Support & Operations) to deliver technical expertise and support services to our Oil and Gas client, based at head office in the Perth CBD. The role involves troubleshooting AV spaces, maintaining systems, and collaborating with internal teams, with occasional travel to remote WA sites and deployment onboarding assistance.

You'll work with Microsoft Teams Rooms, Cisco, Crestron, QSC, Biamp, Shure, LG and Samsung, and have exposure to

Qualifications

• Experience in corporate AV and video conferencing technology.
• Troubleshooting and fault-finding of AV equipment.
• Exposure to Teams Rooms, Cisco, Crestron and conferencing gear.

Responsibilities

• Troubleshooting and providing technical support for AV spaces at head office and remote sites.
• Occasional travel to remote sites in WA.
• Regular, ongoing maintenance of all supported AV spaces.
• Working with client's internal technical teams.
• Assisting AV subcontractors with onboarding of new AV systems.
• Communicating and collaborating with the AV/VC team.
• Managing compliance for all the AVVC infrastructure.

Skills

Communication skills

Problem solving

Team collaboration

Tools

Microsoft Teams Rooms

Cisco

Crestron

QSC

Biamp

Shure

LG

Samsung

Azure AD

ServiceNow

Windows OS

Microsoft Office

IP/Networking

Job description

Career Opportunities: Administrator (Support & Operations) (186486)

We are seeking a highly motivated, dedicated and professional individual to provide technical expertise and support services to our Oil and Gas client, operating out of their head office in the Perth CBD.

This is an exciting opportunity to work with high end technology in a brand-new office in a great location.

The ideal candidate will ideally have experience in the following areas:

Corporate Audio Visual & Video Conferencing Technologies including meeting rooms, conference rooms, theatres and digital signage systems.

Experience in troubleshooting, fault finding and resolution of AV equipment problem.

Experience with but not limited to Microsoft Teams Rooms, Cisco, Crestron, QSC, Biamp, Shure, LG and Samsung.

Exposure and proficiency with IP/Networking, Azure AD, ServiceNow, Microsoft Windows and Microsoft Office Suite would be highly regarded.

Key Responsibilities

Duties would include:

Troubleshooting and providing technical support for AV spaces at client's head office and remote sites.

Occasional travel to remote sites in WA.

Regular, ongoing maintenance of all supported AV spaces.

Working with client's internal technical teams.

Assisting AV subcontractors with onboarding of new AV systems when required for new deployments.

Communicating and collaborating with the AV/VC team.

Managing compliance for all the AVVC infrastructure.

Skill Requirements

We are seeking a highly motivated, dedicated and professional individual to provide technical expertise and support services to our Oil and Gas client, operating out of their head office in the Perth CBD.

This is an exciting opportunity to work with high end technology in a brand-new office in a great location.

The ideal candidate will ideally have experience in the following areas:

Corporate Audio Visual & Video Conferencing Technologies including meeting rooms, conference rooms, theatres and digital signage systems.

Experience in troubleshooting, fault finding and resolution of AV equipment problem.

Experience with but not limited to Microsoft Teams Rooms, Cisco, Crestron, QSC, Biamp, Shure, LG and Samsung.

Exposure and proficiency with IP/Networking, Azure AD, ServiceNow, Microsoft Windows and Microsoft Office Suite would be highly regarded.

Duties would include:

Troubleshooting and providing technical support for AV spaces at client's head office and remote sites.

Occasional travel to remote sites in WA.

Regular, ongoing maintenance of all supported AV spaces.

Working with client's internal technical teams.

Assisting AV subcontractors with onboarding of new AV systems when required for new deployments.

Communicating and collaborating with the AV/VC team.

Managing compliance for all the AVVC infrastructure.

Other Requirements

We are seeking a highly motivated, dedicated and professional individual to provide technical expertise and support services to our Oil and Gas client, operating out of their head office in the Perth CBD.

This is an exciting opportunity to work with high end technology in a brand-new office in a great location.

The ideal candidate will ideally have experience in the following areas:

Corporate Audio Visual & Video Conferencing Technologies including meeting rooms, conference rooms, theatres and digital signage systems.

Experience in troubleshooting, fault finding and resolution of AV equipment problem.

Experience with but not limited to Microsoft Teams Rooms, Cisco, Crestron, QSC, Biamp, Shure, LG and Samsung.

Exposure and proficiency with IP/Networking, Azure AD, ServiceNow, Microsoft Windows and Microsoft Office Suite would be highly regarded.

Duties would include:

Troubleshooting and providing technical support for AV spaces at client's head office and remote sites.

Occasional travel to remote sites in WA.

Regular, ongoing maintenance of all supported AV spaces.

Working with client's internal technical teams.

Assisting AV subcontractors with onboarding of new AV systems when required for new deployments.

Communicating and collaborating with the AV/VC team.

Managing compliance for all the AVVC infrastructure.