Administrative Support Officer - Graduate Bridging Program

State Government of Victoria, Australia; City of Melbourne; Hybrid; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Salary packaging options

Personal leave entitlements

Free on-site parking

Job summary

Ambulance Victoria is seeking an Administrative Support Officer for our Graduate Bridging Program. The role provides high-level administrative assistance within the Operational Capability Department and supports the Graduate Bridging Program.

This is a Part-Time (0.7FTE), Fixed Term position ending June 2027. Hybrid work is available, with required presence at the Sunshine Capability Hub as part of the model.

Qualifications

• Demonstrated secretarial and administrative support experience in a large organisation.
• Proficiency with computerised financial and management information systems, word processing and spreadsheets.
• Desirable experience with an Oracle database and enterprise learning management system (LMS).
• Proficient in Microsoft Office applications including Outlook, PowerPoint, Word and Excel.

Responsibilities

• Provide high level administrative support including coordinating information, preparing communications and reports.
• Maintain an efficient filing system and ensure information is centrally recorded in HPRM.
• Provide quality customer service to internal and external stakeholders as the initial contact for the Lead Commencing Practice.

Skills

Secretarial support

Administrative support

Customer service

MS Office

Outlook

Excel

LMS

Education

Related qualifications

Tools

Oracle database

MS Office suite

Job description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking an Administrative Support Officer -Graduate Bridging Program to provide effective high-level administrative support for our Graduate Bridging Program within the Operational Capability Department.

This is a Part-Time (0.7FTE), Fixed Term position ending June 2027. While WFH/Hybrid are available, it is essential that the successful applicant maintains a presence at our Sunshine Capability Hub in line with our hybrid working model.

About the role

Reporting to the Commencing Practice Lead, responsibilities of this position include, but not limited to:

• Provide high level administration support and assistance, including coordinating information, collating presentations and documentation, and preparing communications and reports as requested
• Maintain an effective and efficient filing system in consultation with Central Records to ensure all information is centrally recorded in HPRM, stored confidentially and readily accessible
• Provide a high degree of quality customer service to internal and external stakeholders whilst acting as the initial point of contact for the Lead Commencing Practice

About you

To be considered for this position you will possess related qualifications with subsequent relevant experience, or an equivalent combination of training and relevant experience:

• Demonstrated experience and expertise in providing secretarial and administrative support within a large organisation or department.
• Proven experience in using computerised financial and management information systems, word processing and spread sheeting applications including intermediate to advanced computer skills
• Previous experience with an Oracle database and enterprise level learning management system (desirable)
• Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel and the Internet

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integralpartin bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to c omplete pre-employment screening including references, misconduct and Police Checks.

This position is classified AV2 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.

The position description can be found on the AV Careers website.

For further information, please refer to ‘Applying for a position with Ambulance Victoria’. For any further queries please contact recruitment via [e-mail] or 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [e-mail] and a member of our Recruitment & Selection team will be in touch.

Applications close Monday 12 October 2026 at 11.59pm