Administrative Support Officer - Graduate Bridging Program

Ambulance Victoria; City of Melbourne; Hybrid; AUD 42,000 - 64,000; Part time

Benefits offered by this job

Salary packaging options

Personal leave entitlements

On-site parking

Job summary

Ambulance Victoria is seeking an Administrative Support Officer for the Graduate Bridging Program to deliver high-level administrative support within the Operational Capability Department. The role is part-time (0.7FTE), fixed-term through June 2027, with hybrid/WFH options and a mandatory presence at the Sunshine Capability Hub.

Responsibilities include coordinating information, filing in HPRM, and providing excellent customer service to internal and external stakeholders while supporting the

Qualifications

• Demonstrated secretarial and administrative support experience in a large organisation.
• Experience with financial/management information systems, MS Word, Excel, PowerPoint.
• Experience with Oracle database and enterprise learning management system (desirable).
• Proficiency in MS Office suite (Outlook, PowerPoint, Word, Excel, Internet).

Responsibilities

• Provide high level administration support and assistance, including coordinating information, collating presentations and documentation, and preparing communications and reports as requested.
• Maintain an effective and efficient filing system in consultation with Central Records to ensure all information is centrally recorded in HPRM, stored confidentially and readily accessible.
• Provide a high degree of quality customer service to internal and external stakeholders whilst acting as the initial point of contact for the Lead Commencing Practice.

Skills

Secretarial support

Administrative support

Customer service

Microsoft Office

Education

Relevant qualification

Tools

Oracle database

Learning management system

Microsoft Office

Job description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking an Administrative Support Officer -Graduate Bridging Programto provide effective high-level administrative support for our Graduate Bridging Program within the Operational Capability Department.

This is a Part-Time (0.7FTE), Fixed Term position ending June 2027. While WFH/Hybrid are available, it is essential that the successful applicant maintains a presence at our Sunshine Capability Hub in line with our hybrid working model.

About the role

Reporting to the Commencing Practice Lead, responsibilities of this position include, but not limited to:

• Provide high level administration support and assistance, including coordinating information, collating presentations and documentation, and preparing communications and reports as requested
• Maintain an effective and efficient filing system in consultation with Central Records to ensure all information is centrally recorded in HPRM, stored confidentially and readily accessible
• Provide a high degree of quality customer service to internal and external stakeholders whilst acting as the initial point of contact for the Lead Commencing Practice

About you

To be considered for this position you will possess related qualifications with subsequent relevant experience, or an equivalent combination of training and relevant experience:

• Demonstrated experience and expertise in providing secretarial and administrative support within a large organisation or department.
• Proven experience in using computerised financial and management information systems, word processing and spread sheeting applications including intermediate to advanced computer skills
• Previous experience with an Oracle database and enterprise level learning management system (desirable)
• Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel and the Internet

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integralpartin bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified AV2 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.

The position description can be found on the AV Careers website.