Administrative Support Officer

Airservices; Canberra; Presencial; AUD 42.000 - 54.000; Tempo parcial

Resumo da vaga

Airservices Australia is seeking a Specialist Administrative Officer to provide real-time administrative support across four Air Traffic Services Centres and 29 Towers. The role includes coordinating rostering, licensing compliance, and producing reports and documents.

As a part-time permanent position, you will work 6:00 AM to 10:30 PM, seven days a week, supporting operational Heads, Team Managers and Air Traffic Controllers while building strong stakeholder relationships and ensuring accuracy

Qualificações

• Must have strong organisational and time management skills.
• Experience coordinating administrative tasks across multiple stakeholders.
• Ability to work independently with high accuracy and meet deadlines.

Responsabilidades

• Coordinate short-notice rostering and shift replacements.
• Prepare reports, documents and spreadsheets.
• Maintain filing and licensing processes.
• Build relationships with stakeholders and support operational teams.
• Maintain office and operational supply needs.

Conhecimentos

Organisational skills

Time management

Stakeholder relations

Independent working

Ferramentas

Microsoft Office

Descrição da vaga

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep Australia’s aviation industry safe every day of the year, both in the air and on the ground.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

As the Specialist Administrative Officer, you will play a integral part in supporting the operational environment within Airservices.

In this unique role, you will be required to provide real‑time administrative support to Airservices’ Team Mangers, Operational Heads, Shift Managers and Air Traffic Controllers across 4 Air Traffic Services Centres and 29 Towers

This role will include:

• Co‑ordination of short notice Air Traffic Control shift replacements
• Ensuring compliance with filing and licencing processes
• Providing administrative support such as preparing reports, documents, and spreadsheets
• Building and maintaining relationships with stakeholders
• Coordinating maintenance of operational and office needs

This is a part time permanent role working on shifts between 6AM to 10.30PM, 7 days a week.

Please see the link below to view the full Position Description:

Specialist Administrative Officer

The Person

To be successful in this role, you will need to possess:

• Strong problem‑solving skills and being able to identify inconsistencies and elevate these issues appropriately
• Strong organisational and time management skills, with the ability to multitask and meet deadlines
• The ability to collaborate with other team members and work independently effectively
• Ability to multitask, work quickly and maintain a high level of accuracy.
• Hold or ability to obtain an ASIC

Desirable skills and experience include:

• High level of proficiency in using rostering applications in real‑time.
• High level of computer literacy, particularly Microsoft Office
• Good working knowledge of SAP, Orbit or similar systems.
• Good working knowledge of Industrial Agreements and Fatigue Management System applications
• Quick learner with a high level of resilience and motivation.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.